
At Mastercard 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Mastercard's KPIs and OKRs is essential for its success. Out of 21 Mastercard employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 16 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Mastercard is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Mastercard employees shared they generally receive helpful feedback once a month or every week, while 25% of Mastercard employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.