Mastercard Competitors | Comparably
Mastercard Claimed Company
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EMPLOYEE
PARTICIPANTS
488
TOTAL
RATINGS
3952
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Mastercard Competitors

Mastercard competitors include Discover, American Express, Capital One, Visa and PayPal. Mastercard ranks 1st in CEO Score on Comparably vs its competitors. See below how Mastercard compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
5th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See Mastercard Culture vs Competitors:

Mastercard Competitors
RankCompanyScore
1Mastercard76
2Discover73
3American Express72
4Visa72
5Capital One72
6PayPal70

Mastercard Competitors at a Glance

Product Quality Score Comparison

Mastercard Ranks 2nd in Product Quality Score

405 Customers rate Mastercard's Product Quality Score a 4/5, which ranks it 2nd against its competitors, below Visa.

  1. 1st
    Visa
    4 / 5
  2. 2nd
    Mastercard
    4 / 5
  3. 3rd
    American Express
    3.5 / 5
  4. 4th
    PayPal
    3.5 / 5
  5. 5th
    Discover
    3.1 / 5
  6. 6th
    Capital One
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1Visa81
2Mastercard80
3American Express71
4PayPal70
5Discover63
6Capital One47
NPS Comparison

Mastercard Ranks 2nd in Net Promoter Score

500 Customers rate Mastercard's Net Promoter Score a 27, which ranks it 2nd against its competitors, below Visa. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Mastercard to a friend?”.

  1. 1st
    Visa
    32
  2. 2nd
    Mastercard
    27
  3. 3rd
    American Express
    17
  4. 4th
    PayPal
    11
  5. 5th
    Discover
    10
  6. 6th
    Capital One
    -41
NPS Comparison
RankCompany Score
1Visa32
2Mastercard27
3American Express17
4PayPal11
5Discover10
6Capital One-41
Pricing Score Comparison

Mastercard Ranks 2nd in Pricing Score

355 Customers rate Mastercard's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Visa.

  1. 1st
    Visa
    3.9 / 5
  2. 2nd
    Mastercard
    3.9 / 5
  3. 3rd
    PayPal
    3.4 / 5
  4. 4th
    American Express
    3.3 / 5
  5. 5th
    Discover
    3.3 / 5
  6. 6th
    Capital One
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Visa79
2Mastercard78
3PayPal68
4American Express67
5Discover66
6Capital One43
Customer Service Comparison

Mastercard Ranks 2nd in Customer Service

339 Customers rate Mastercard's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below Visa.

  1. 1st
    Visa
    4 / 5
  2. 2nd
    Mastercard
    3.9 / 5
  3. 3rd
    American Express
    3.4 / 5
  4. 4th
    Discover
    3.3 / 5
  5. 5th
    PayPal
    3.3 / 5
  6. 6th
    Capital One
    2 / 5
Customer Service Comparison
RankCompany Score
1Visa80
2Mastercard79
3American Express68
4Discover67
5PayPal66
6Capital One40
Overall Culture Score Comparison

Mastercard Ranks 1st in Overall Culture Score

488 Employees rate Mastercard's Overall Culture a 76/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Mastercard
    76 / 100
  2. 2nd
    Discover
    73 / 100
  3. 3rd
    American Express
    72 / 100
  4. 4th
    Visa
    72 / 100
  5. 5th
    Capital One
    72 / 100
  6. 6th
    PayPal
    70 / 100
Overall Culture Score Comparison
RankCompany Score
1Mastercard76
2Discover73
3American Express72
4Visa72
5Capital One72
6PayPal70
eNPS Comparison

Mastercard Ranks 1st in Employee Net Promoter Score

369 Employees rate Mastercard's Employee Net Promoter Score a 40, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Mastercard to a friend?”.

  1. 1st
    Mastercard
    40
  2. 2nd
    Discover
    27
  3. 3rd
    Capital One
    25
  4. 4th
    Visa
    20
  5. 5th
    American Express
    16
  6. 6th
    PayPal
    4
eNPS Comparison
RankCompany eNPS
1Mastercard40
2Discover27
3Capital One25
4Visa20
5American Express16
6PayPal4
Gender Score Comparison

Mastercard Ranks 1st in Gender Score

26 Employees rate Mastercard's Gender Score a 76/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Mastercard.

  1. 1st
    Mastercard
    76 / 100
  2. 2nd
    Discover
    75 / 100
  3. 3rd
    Capital One
    74 / 100
  4. 4th
    PayPal
    71 / 100
  5. 5th
    Visa
    71 / 100
  6. 6th
    American Express
    69 / 100
Gender Score Comparison
RankCompany Score
1Mastercard76
2Discover75
3Capital One74
4PayPal71
5Visa71
6American Express69
Diversity Score Comparison

Mastercard Ranks 5th in Diversity Score

55 Employees rate Mastercard's Diversity Score a 69/100, which ranks it 5th against its competitors, below American Express. The Diversity Score tracks how positively diverse employees rate their experience at Mastercard.

  1. 1st
    Capital One
    71 / 100
  2. 2nd
    Discover
    70 / 100
  3. 3rd
    PayPal
    69 / 100
  4. 4th
    American Express
    69 / 100
  5. 5th
    Mastercard
    69 / 100
  6. 6th
    Visa
    61 / 100
Diversity Score Comparison
RankCompany Score
1Capital One71
2Discover70
3PayPal69
4American Express69
5Mastercard69
6Visa61
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