CareCentrix Culture | Comparably
CareCentrix is the nation’s recognized leader in home health benefit management solutions, focused on effectively coordinating high quality, read more
EMPLOYEE
PARTICIPANTS
48
TOTAL
RATINGS
495

CareCentrix Company Culture

CareCentrix Culture

This score is derived from employee ratings & reviews
3.9/5
CareCentrix's Overall Culture is rated B

Top Rated Culture Dimensions

CareCentrix CEO

Top 10%Top 10% of Similar Size Companies on Comparably
John Driscoll CareCentrix's CEO
John Driscoll
79 /100

Diversity at CareCentrix

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at CareCentrix have rated Team, CEO Rating, and Retention as the highest categories they have scored

Women at CareCentrix

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at CareCentrix have rated CEO Rating, Compensation, and Happiness as the highest categories they have scored

CareCentrix eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

5

CareCentrix employees are 5% more likely to recommend CareCentrix as a great place to work

39%Promoters
27%Passives
34%Detractors

Working at CareCentrix

Working at CareCentrix is rated average by 48 employees, across various culture dimensions. CareCentrix employees are most satisfied about CEO Rating, Retention, and Compensation categories, putting CareCentrix’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Hartford, CT. See below in detail how working at CareCentrix was rated by employees.

Overall Company Culture at CareCentrix

B

Overall Company Culture at CareCentrix is rated B

Last updated months ago

Top
30%

CareCentrix ranks in the Top 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 48 Employees

View Results
0
20
40
60
80
100
Operations
76
Operations76

CareCentrix Employee Reviews

Out of 51 CareCentrix employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping CareCentrix improve their work culture.

88%
12%
Positive Reviews88%
Constructive Feedback12%

Positive Reviews From CareCentrix Employees

  • What did you like most about the interview process?
    Interviews with your actual potential management team
  • What makes you most happy at work?
    When the work is managable and the management team lets me do my work.
  • What is most positive about the culture and environment at your company?
    They treat people with respect.

Constructive Feedback From CareCentrix Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    no rollover PTO days and since privately held, no stock options
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Massive pay inequity within peer groups, it would be great to have more pay transparency. Company should switch 401k plan so highly compensated employees do not have their contributions capped.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I believe I am low compared to my peers, and there seems to be inequity in compensation packages across the organization.

CareCentrix Company Information

CareCentrix Company Overview

CareCentrix is the nation’s recognized leader in home health benefit management solutions, focused on effectively coordinating high quality,

CareCentrix Mission, Vision & Values

CareCentrix Mission & Values

CareCentrix is committed to making the home the center of patient care.

Headquarter323 Pitkin Street 111 Founders Plaza, Suite 1600
East Hartford, CT
United States of America
Websitewww.carecentrix.com
Founding Date1996
Tel860-528-4038

CareCentrix Competitors

CareCentrix competitors include IPG and Nuance Communications. CareCentrix ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how CareCentrix compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    CareCentrix's Logo
    CareCentrix
    3.9/5
  2. #2
    IPG's Logo
    IPG
    4.1/5
  3. #3
    Nuance Communications' Logo
    Nuance Communications
    3.0/5

CareCentrix Employees

48 employees at CareCentrix have reviewed CareCentrix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 48 CareCentrix employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CareCentrix are pleased with their total compensation at CareCentrix, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CareCentrix are pleased with their team. 48 Participants grade the quality of their coworkers a B. The majority believe the meetings at CareCentrix are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CareCentrix believe the environment at CareCentrix is positive. Most Participants believe the pace of work at CareCentrix is comfortably fast. About 58% of the employees at CareCentrix work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at CareCentrix are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CareCentrix - Employee Onboarding

100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CareCentrix KPIs and OKRs

Employees’ understanding of CareCentrix's KPIs and OKRs is essential for its success. Out of 2 CareCentrix employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CareCentrix CEO & Leadership

CareCentrix CEO - John Driscoll

John Driscoll CareCentrix's CEO
79 /100

John’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Hartford, CT. CareCentrix’s CEO is highly regarded especially by employees in the Operations department, employees with Over 10 Years experience, and Female employees. However, employees with 6 to 10 Years experience, Male employees, and employees with the company for 2 to 5 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to CareCentrix’s competitors, John Driscoll ranks right above Nuance Communications CEO Mark Benjamin. Under Driscoll’s leadership, CareCentrix employee respondents are most happy about their Retention and the company’s Compensation. Professional Development and Perks And Benefits are two areas, according to respondents, where CareCentrix could stand to see real improvement.

CareCentrix Leadership

The CareCentrix Executive Team is rated a “B-” and led by CEO John Driscoll, COO Mary Daschner, and Senior Vice President, Product Development and Management Suzanne Blackburn

  • John Driscoll  CEO / President

    John Driscoll CEO / President

    John Driscoll serves as the CEO / President of CareCentrix.

  • Mary Daschner COO

    Mary Daschner serves as the COO of CareCentrix. Mary started at CareCentrix in October of 2013. Mary currently resides... read more

  • Suzanne Blackburn Senior Vice President, Product Development and Management

    Suzanne Blackburn serves as the Senior Vice President, Product Development and Management of CareCentrix. Suzanne... read more

  • Mike Kramer Area Vice President, Enterprise Operations

    Mike Kramer serves as the Area Vice President, Enterprise Operations of CareCentrix. Mike started at CareCentrix in... read more

  • Tom Reinckens SVP Operations

    Tom Reinckens serves as the SVP Operations of CareCentrix. Tom started at CareCentrix in April of 2014. Tom currently... read more

  • Jason Halstead Vice President, Revenue Cycle Management

    Jason Halstead serves as the Vice President, Revenue Cycle Management of CareCentrix. Jason started at CareCentrix in... read more

  • Jason Shulman VP Revenue Cycle Management

    Jason Shulman serves as the VP Revenue Cycle Management of CareCentrix. Jason started at CareCentrix in September of... read more

  • Kimberly Paul CTO

    Kimberly Paul serves as the CTO of CareCentrix. Kimberly started at CareCentrix in September of 2017. Kimberly currently... read more

  • Edward Feraca Vice President Business Technology Strategy, Infrastructure & CISO

    Edward Feraca serves as the Vice President Business Technology Strategy, Infrastructure & CISO of CareCentrix. Edward... read more

CareCentrix Salaries

How much does CareCentrix pay?

How much do people at CareCentrix get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CareCentrix is $124,946, or $60 per hour, while the estimated median salary is $130,581, or $62 per hour.

At CareCentrix, the highest paid job is a Director of Sales at $210,039 annually and the lowest is a CS Rep at $46,585 annually. Average CareCentrix salaries by department include: Admin at $56,465, Product at $153,085, Sales at $163,860, and IT at $93,101. Half of CareCentrix salaries are above $130,581.

27 employees at CareCentrix rank their Compensation in the Top 20% of similar sized companies in the US (based on 85 ratings) while 26 employees at CareCentrix rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 27 ratings).

Salaries contributed from CareCentrix employees include job titles like Business Analyst and Operations Manager. Comparably data has a total of 0 salary records from CareCentrix employees.

Last updated months ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$181k
$181k50th Percentile
67th Percentile
$228k
$228k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$124,946*
Average Compensation
$130,581*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CareCentrix Salaries by Department

Explore CareCentrix Salaries

Diversity & Inclusion at CareCentrix

Diverse employees at CareCentrix score the company 80/100 across various culture categories, placing CareCentrix in the Top 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CareCentrix across various culture dimensions.

Ranked Culture the Highest

Women 76/100
Department - Operations
Men N/A/100
Diverse Employees 90/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

CareCentrix Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

CareCentrix PTO

CareCentrix's PTO and Vacation policy typically gives 20-30 days off a year. CareCentrix's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CareCentrix Careers

CareCentrix Jobs

Search

No Recent Jobs found for CareCentrix on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

H1B Visa

In 2019, CareCentrix applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let CareCentrix Know You Want To Work There

Overview of Candidates Interested in CareCentrix on Comparably

Candidates By Department

IT
40%
All Industries
20%
Customer Support
20%
Admin
20%

Candidates By Location

Boston
20%
Niantic
20%
Tampa
20%
Lake Orion
20%
Hartford
20%

Frequently Asked Questions regarding CareCentrix

What is CareCentrix address?

CareCentrix location is at 323 Pitkin Street 111 Founders Plaza, Suite 1600

Who is the CEO of CareCentrix?

CareCentrix CEO is John Driscoll, their score by employees is 79

What is CareCentrix eNPS?

The eNPS for CareCentrix is 5

What is the salary for Senior QA in CareCentrix?

Senior QA average salary in the US is 115k

What are the salaries in the Sales in CareCentrix?

The average salaries for Sales in CareCentrix is 164k

×
Rate your company