100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
CBRE Canada
Marketing or Exec? Claim Your Free Account
About CBRE Canada's Brand
Brand at a Glance
10%
Customer Loyalty
4.5/5
Product Quality
3/5
Pricing
3.5/5
Customer Service
CBRE Canada NPS
CBRE Canada's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether CBRE Canada's customers would recommend using the product based on a scale of -100 to 100.
CBRE Canada Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
CBRE Canada NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 100 | Jun 2022 | 100 |
Nov 2022 100 | Nov 2022 | 100 |
Oct 2023 100 | Oct 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CBRE Canada Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of CBRE Canada users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CBRE Canada Product Quality
4.5/5
CBRE Canada has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CBRE Canada's overall Product Quality score rated by its users and customers.
CBRE Canada Product Information
CBRE Canada’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Company Size
- 10,000+ Employees
Industry
Real Estate
Tech
CBRE Canada Pricing
CBRE Canada ROI & Value For Money
3/5
CBRE Canada has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock CBRE Canada's overall ROI score rated by its users and customers.
CBRE Canada Customer Satisfaction (CSAT)
CBRE Canada Customer Satisfaction (CSAT) Score
100 / 100
CBRE Canada has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
CBRE Canada Customer Service
3.5/5
CBRE Canada has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CBRE Canada's overall Customer Service score rated by its users and customers.
About CBRE Canada's Customer Service
Website
http://www.cbre.ca/EN/Pages/Home.aspx
CBRE Canada as an Employer
4.2/5
CBRE Canada has a 4.2/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
CBRE Canada scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of CBRE Canada would recommend the brand to a friend. ENPS measures how likely CBRE Canada employees would recommend working at CBRE Canada to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
