Celgene FAQs | Comparably
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Celgene
Celgene discovers, develops and commercializes innovative therapies to treat cancer and immune-inflammatory-related diseases. read more
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Celgene FAQs

Celgene's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 2 most popular questions Celgene receives.

Frequently Asked Questions About Celgene

  • Colleagues,Financial Operations has been working with Zendesk and Celgene IT to create a better experience for our users. We are pleased to inform all employees globally that we have implemented a Customer Service Platform for internal and external users to respond to Customer Service Inquires. Zendesk will be shared by the Pocure to Pay Team globally, and with Payroll going live February 2014.There are several ways for your customer service inquiries to be responded to:

    Continue to use the shared email boxes, [email protected], [email protected], [email protected] or [email protected]

    Log into celgene.zendesk.com and create a ticket to be routed to our dedicated representatives. We have implemented Single-Sign-On for this method for easier tracking of inquiries.

    Once a ticket is created and responded to you can respond to the email sent for additional information or you can log into celgene.zendesk.com to view status and respond through the web portal. Please visit us at our next Procure to Pay Support Session for questions regarding this new Customer Service Platform.

    View Article

  • Procurement

    Operations Contact Information:

    Call

    Toll Free: 1-800-931-4606 or

    ext. 5813

    Email: [email protected]

    Please contact us regarding any questions relating to iProc,

    Purchase Requisitions and/or Purchase Orders. We can assist you with having

    funds added to a PO, viewing PO history, and making PO changes (Currency,

    Supplier and Coding).To gain more information about us click this link.

    Accounts

    Payable Contact Information:

    Call

    Toll Free: 800-931-4606 or

    ext. 5813

    Email: [email protected]

    Please contact us regarding any questions relating to

    reconciliation of supplier statements, responding to supplier inquiries,

    matching a held invoice to a new PO line or any general inquiries related to Basware.

    Basware Invoice Approval:

    This

    link to Basware provides

    access to approve Accounts Payable invoices.

    Single-Sign-On

    is enabled on this link. If you cannot access this link then please

    request access from our IT Service Desk.

    View Article
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Working at Celgene

Overall Culture
Top 10%Top 10% of Similar Size Companies on Comparably
A
Overall Culture at Celgene is rated an A by 22 employees.
Work Culture
Top 25%Top 25% of Similar Size Companies on Comparably
B
Work Culture Score at Celgene is rated a B by 22 employees.
Retention
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Retention Score at Celgene is rated an A+ by 20 employees.
Outlook
Top 10%Top 10% of Similar Size Companies on Comparably
A
Outlook Score at Celgene is rated an A by 16 employees.
eNPS
Top 30%Top 30% of Similar Size Companies on Comparably
B
eNPS Score at Celgene is rated a B by 13 employees.

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