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With the exception of corporate politics (unexpected merger, constant rounds of layoffs, deflated morale, etc) I’ve had a positive experience due to my team and my manager. My experience in the field has been challenging and has prepared me for a successful career in customer success and sa
What are some of the best things about your team?
Supportive, smart, energetic, creative, like-minded, mission-oriented, competitive
Why do you feel undervalued and what would make you feel better about your compensation?
Base salary is much lower than industry standards and does not equate to cost of living in a very high COL area.
What do you like best about the leadership team?
Regional leadership team is supportive and tries to be as transparent as possible. National leadership team lacks transparency and feels out of touch with field employees.
What did you like most about the interview process?
Meeting with potential team members and completing / presenting a protect that was similar to what I would be doing out in the field if hired.
What is most positive about the culture and environment at your company?
My regional team team. Coworkers are supportive and always willing to help. Culture on a national scale is a bit more challenging because of the disconnect across silos and some departments.
What's going wrong and how can it be improved?
Merger and insufficient technology. Invest in a solid tech team if you want to be seen as a legitimate and progressive technology company. Find solutions to stay competitive in a challenging Ed tech market.
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