The average Cengage Learning Senior Customer Service Manager earns an estimated $74,037 annually, which includes an estimated base salary of $67,737 with a $6,300 bonus. Cengage Learning's Senior Customer Service Manager compensation is $3,743 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Cengage Learning can range from $35,000 - $102,600.
The Customer Support Department at Cengage Learning earns $1,449 more on average than the Sales Department.
Last updated a month ago.
Senior Customer Service Managers earn $2,614 more than Customer Service Managers, and $5,880 less than Technical Supports.
The Customer Support Department averages $1,449 more than the Sales Department, and $2,829 less than the Engineering Department
The average female Senior Customer Service Manager at companies similar size to Cengage Learning reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Cengage Learning reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.
The majority of Senior Customer Service Managers at Cengage Learning believe they're compensated fairly. 64% of Senior Customer Service Managers at Cengage Learning say they receive annual bonuses, and the majority (68%) are satisfied with their benefits. See more compensation ratings at Cengage Learning