Cengage Learning Senior Customer Service Manager Salary | Comparably
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Cengage Learning is a leading provider of innovative teaching, learning and research solutions for the academic, professional and library read more
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Cengage Learning Senior Customer Service Manager Salary

The average Cengage Learning Senior Customer Service Manager earns an estimated $74,037 annually, which includes an estimated base salary of $67,737 with a $6,300 bonus. Cengage Learning's Senior Customer Service Manager compensation is $3,743 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Cengage Learning can range from $35,000 - $102,600.

The Customer Support Department at Cengage Learning earns $1,449 more on average than the Sales Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$74,037
Average Compensation
$67,737
avg. base
$6,300
avg. bonus

Senior Customer Service Manager Salaries at Cengage Learning

Senior Customer Service Managers earn $2,614 more than Customer Service Managers, and $5,880 less than Technical Supports.

Technical Support
$80k*
Customer Service Manager
$71k*
CS Rep
$61k*
* estimated salary

Compensation at Cengage Learning by Department

The Customer Support Department averages $1,449 more than the Sales Department, and $2,829 less than the Engineering Department

Engineering
$120,025 Avg. total comp.
+$3k
Customer Support
$117,196 Avg. total comp.
Sales
$115,747 Avg. total comp.
-$1k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Cengage Learning reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Cengage Learning reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Cengage Learning Rate Their Compensation

The majority of Senior Customer Service Managers at Cengage Learning believe they're compensated fairly. 64% of Senior Customer Service Managers at Cengage Learning say they receive annual bonuses, and the majority (68%) are satisfied with their benefits. See more compensation ratings at Cengage Learning

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