Cengage Learning Senior Customer Service Manager Salaries in Albany, NY | Comparably
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Cengage Learning is a leading provider of innovative teaching, learning and research solutions for the academic, professional and library read more
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Cengage Learning Senior Customer Service Manager Salaries in Albany, NY

The average Cengage Learning Senior Customer Service Manager in Albany, NY earns an estimated $89,143 annually, which includes an estimated base salary of $77,984 with a $11,159 bonus. Cengage Learning's Senior Customer Service Manager compensation is $18,848 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Cengage Learning in Albany, NY can range from $32,000 - $200,000.

In Albany, NY, The Customer Support Department at Cengage Learning earns $4,655 more on average than the Admin Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$89,143
Average Compensation
$77,984
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at Cengage Learning

In Albany, NY, Senior Customer Service Managers earn $2,979 more than Customer Service Managers.

Customer Service Manager
$86k*
Technical Support
$65k*
CS Rep
$45k*
* estimated salary

Compensation at Cengage Learning by Department

In Albany, NY, The Customer Support Department averages $4,655 more than the Admin Department, and $19,515 less than the Finance Department

Finance
$82,639 Avg. total comp.
+$20k
Customer Support
$63,124 Avg. total comp.
Admin
$58,469 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Cengage Learning reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Cengage Learning reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Cengage Learning Rate Their Compensation

The majority of Senior Customer Service Managers at Cengage Learning believe they're compensated fairly. 64% of Senior Customer Service Managers at Cengage Learning say they receive annual bonuses, and the majority (68%) are satisfied with their benefits. See more compensation ratings at Cengage Learning

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