Century 21 Competitors | Comparably
Century 21 provides real estate brokerage and consulting services. read more
EMPLOYEE
PARTICIPANTS
121
TOTAL
RATINGS
1062

Century 21 Competitors

Century 21 competitors include RE/MAX, Marshalls, Macy's, Forever 21 and Saks Fifth Avenue. Century 21 ranks 2nd in CEO Score on Comparably vs its competitors. See below how Century 21 compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
4th
Customer Service
3rd

See Century 21 Culture vs Competitors:

Century 21 Competitors
RankCompanyScore
1RE/MAX79
2Century 2175
3Marshalls63
4Macy's62
5Forever 2154
6Saks Fifth Avenue51

Century 21 Competitors at a Glance

Product Quality Score Comparison

Century 21 Ranks 3rd in Product Quality Score

31 Customers rate Century 21 Product Quality Score a 3.2/5, which ranks it 3rd against its competitors, below Forever 21.

  1. 1st
    Marshalls
    3.6 / 5
  2. 2nd
    Forever 21
    3.2 / 5
  3. 3rd
    Century 21
    3.2 / 5
  4. 4th
    Saks Fifth Avenue
    3.2 / 5
  5. 5th
    Macy's
    3.1 / 5
  6. 6th
    RE/MAX
    1.6 / 5
Product Quality Score Comparison
RankCompany Score
1Marshalls73
2Forever 2165
3Century 2165
4Saks Fifth Avenue64
5Macy's63
6RE/MAX32
NPS Comparison

Century 21 Ranks 2nd in Net Promoter Score

41 Customers rate Century 21 Net Promoter Score a 8, which ranks it 2nd against its competitors, below Marshalls. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Century 21 to a friend?”.

  1. 1st
    Marshalls
    19
  2. 2nd
    Century 21
    8
  3. 3rd
    Saks Fifth Avenue
    -4
  4. 4th
    Macy's
    -10
  5. 5th
    Forever 21
    -11
  6. 6th
    RE/MAX
    -60
NPS Comparison
RankCompany Score
1Marshalls19
2Century 218
3Saks Fifth Avenue-4
4Macy's-10
5Forever 21-11
6RE/MAX-60
Pricing Score Comparison

Century 21 Ranks 4th in Pricing Score

31 Customers rate Century 21 Pricing Score a 3.1/5, which ranks it 4th against its competitors, below Macy's.

  1. 1st
    Marshalls
    3.6 / 5
  2. 2nd
    Forever 21
    3.2 / 5
  3. 3rd
    Macy's
    3.1 / 5
  4. 4th
    Century 21
    3.1 / 5
  5. 5th
    Saks Fifth Avenue
    3 / 5
  6. 6th
    RE/MAX
    1.6 / 5
Pricing Score Comparison
RankCompany Score
1Marshalls72
2Forever 2164
3Macy's62
4Century 2162
5Saks Fifth Avenue60
6RE/MAX32
Customer Service Comparison

Century 21 Ranks 3rd in Customer Service

29 Customers rate Century 21 Customer Service a 3.1/5, which ranks it 3rd against its competitors, below Forever 21.

  1. 1st
    Marshalls
    3.2 / 5
  2. 2nd
    Forever 21
    3.1 / 5
  3. 3rd
    Century 21
    3.1 / 5
  4. 4th
    Saks Fifth Avenue
    3.1 / 5
  5. 5th
    Macy's
    2.9 / 5
  6. 6th
    RE/MAX
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Marshalls65
2Forever 2163
3Century 2163
4Saks Fifth Avenue62
5Macy's58
6RE/MAX30
Overall Culture Score Comparison

Century 21 Ranks 2nd in Overall Culture Score

121 Employees rate Century 21 Overall Culture a 75/100, which ranks it 2nd against its competitors, below RE/MAX. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    RE/MAX
    79 / 100
  2. 2nd
    Century 21
    75 / 100
  3. 3rd
    Marshalls
    63 / 100
  4. 4th
    Macy's
    62 / 100
  5. 5th
    Forever 21
    54 / 100
  6. 6th
    Saks Fifth Avenue
    51 / 100
Overall Culture Score Comparison
RankCompany Score
1RE/MAX79
2Century 2175
3Marshalls63
4Macy's62
5Forever 2154
6Saks Fifth Avenue51
eNPS Comparison

Century 21 Ranks 2nd in Employee Net Promoter Score

95 Employees rate Century 21 Employee Net Promoter Score a 39, which ranks it 2nd against its competitors, below RE/MAX. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Century 21 to a friend?”.

  1. 1st
    RE/MAX
    47
  2. 2nd
    Century 21
    39
  3. 3rd
    Macy's
    -19
  4. 4th
    Marshalls
    -21
  5. 5th
    Saks Fifth Avenue
    -37
  6. 6th
    Forever 21
    -50
eNPS Comparison
RankCompany eNPS
1RE/MAX47
2Century 2139
3Macy's-19
4Marshalls-21
5Saks Fifth Avenue-37
6Forever 21-50
Gender Score Comparison

Century 21 Ranks 2nd in Gender Score

35 Employees rate Century 21 Gender Score a 67/100, which ranks it 2nd against its competitors, below RE/MAX. The Gender Score tracks how positively women rate their experience at Century 21.

  1. 1st
    RE/MAX
    77 / 100
  2. 2nd
    Century 21
    67 / 100
  3. 3rd
    Marshalls
    64 / 100
  4. 4th
    Macy's
    63 / 100
  5. 5th
    Forever 21
    58 / 100
  6. 6th
    Saks Fifth Avenue
    49 / 100
Gender Score Comparison
RankCompany Score
1RE/MAX77
2Century 2167
3Marshalls64
4Macy's63
5Forever 2158
6Saks Fifth Avenue49
Diversity Score Comparison

Century 21 Ranks 3rd in Diversity Score

16 Employees rate Century 21 Diversity Score a 63/100, which ranks it 3rd against its competitors, below RE/MAX. The Diversity Score tracks how positively diverse employees rate their experience at Century 21.

  1. 1st
    Marshalls
    70 / 100
  2. 2nd
    RE/MAX
    69 / 100
  3. 3rd
    Century 21
    63 / 100
  4. 4th
    Macy's
    61 / 100
  5. 5th
    Forever 21
    58 / 100
  6. 6th
    Saks Fifth Avenue
    37 / 100
Diversity Score Comparison
RankCompany Score
1Marshalls70
2RE/MAX69
3Century 2163
4Macy's61
5Forever 2158
6Saks Fifth Avenue37

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