45
NPS
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Certified Angus Beef LLC
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About Certified Angus Beef LLC's Brand
Brand at a Glance
72%
Customer Loyalty
4.1/5
Product Quality
4.4/5
Pricing
4.4/5
Customer Service
Certified Angus Beef LLC NPS
Certified Angus Beef LLC's Net Promoter Score (NPS) is a 45 with 67% Promoters, 11% Passives, and 22% Detractors. Net Promoter Score tracks whether Certified Angus Beef LLC's customers would recommend using the product based on a scale of -100 to 100.
Certified Angus Beef LLC Overall NPS
| 67% | Promoters |
|---|---|
| 11% | Passives |
| 22% | Detractors |
Certified Angus Beef LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 0 | May 2022 | 0 |
Jul 2022 -50 | Jul 2022 | -50 |
May 2023 25 | May 2023 | 25 |
Jul 2023 17 | Jul 2023 | 17 |
Nov 2023 29 | Nov 2023 | 29 |
Jan 2024 37 | Jan 2024 | 37 |
Aug 2024 44 | Aug 2024 | 44 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Certified Angus Beef LLC Customer Reviews
Out of the 3 Certified Angus Beef LLC customer reviews 3 were positive and 0 were constructive. Certified Angus Beef LLC customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Certified Angus Beef LLC Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of Certified Angus Beef LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Certified Angus Beef LLC Product Quality
4.1/5
Certified Angus Beef LLC has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Certified Angus Beef LLC's overall Product Quality score rated by its users and customers.
Certified Angus Beef LLC Product Information
Certified Angus Beef LLC’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Food and Beverages
Certified Angus Beef LLC Pricing
Certified Angus Beef LLC ROI & Value For Money
4.4/5
Certified Angus Beef LLC has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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Certified Angus Beef LLC Customer Satisfaction (CSAT)
Certified Angus Beef LLC Customer Satisfaction (CSAT) Score
88 / 100
Certified Angus Beef LLC has an overall Customer Satisfaction score of 88 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
63%
Satisfied
25%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Certified Angus Beef LLC Customer Service
4.4/5
Certified Angus Beef LLC has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
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About Certified Angus Beef LLC's Customer Service
Website
https://www.certifiedangusbeef.com/
Certified Angus Beef LLC as an Employer
Consumer vs. Employees
Certified Angus Beef LLC scored a 45 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Certified Angus Beef LLC would recommend the brand to a friend. ENPS measures how likely Certified Angus Beef LLC employees would recommend working at Certified Angus Beef LLC to a friend.
Net Promoter Score
45
NPS Score
| 67% | Promoters |
|---|---|
| 11% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
-25
eNPS Score
| 25% | Promoters |
|---|---|
| 25% | Passive |
| 50% | Detractors |
