An entirely new management team starting with the execution of Napier,Terri
Have some people with a little more charisma be in charge
Replacing all the old managers thats have been there 5 plus years cause its their way or the highway
It all comes from the way the culture is set up. These people know a lot about monkeys but nothing about people..their own employees if you will. Its kinda like they have their own gangs in the company and if you aren't licking the bottome of your managers shoes then you're insubordinate.