Choice Home Warranty Employee Reviews
Out of 331 Choice Home Warranty employee reviews, 9% were positive. The remaining 91% were constructive reviews with the goal of helping Choice Home Warranty improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They teach me everything I need to know to succeed
Open to new ideas and very receptive
They are the best and care about every employee
KNOWLEDGEABLE APPROACHABLE LEADING EDGE CARE
What does the leadership team need to get better at?
Communication and compasion with customers.
Manipulative practices agsinst customers and contract
Running their company in a professional and moral fashion. Instructing their employees on customer service and enforcing their warranty appropriately. Having proper accounting where approved amounts don't shift when invoiced and bills are paid promptly.
Explaining how your payroll work you were not three months later
listen to the specialist on the phone conversation they have with there customers
What is the best part about your compensation package?
The availability of matching funds
401K matching and a great insurance plan
Our commission split is high and our benefits are very good
Ability to grow and make additional income
AETNA LARGE GROUP POLICY IN PLACE
Why do you feel undervalued and what would make you feel better about your compensation?
Just feels like dirty money. Leaving here soon as i find something comprable
They display manipulative practices agaist people
They dont pay enough with the abuse we have to handle
We don't have benefits as an independent contractor, but the amounts they try to get away with authorizing are ridiculous.
Me my money that would make me happy what do you want to pay me you owe me $5100
What are some of the best things about your team?
We cover for each other
We are able to voice our opinions without judgment and actually see change
People are avoiding calls, and transferring to different departments so they can make bonus
Extremely knowledgeable and are all team players
Most seasoned and knowledgeable experts in the industry
What do your coworkers need to improve and how could you work together better?
Our hands are tied by upper managment. We are given tactics to deflate customers and venders. It is depressing
Its a systematic issue mot individual
Autho reps need to do their job and follow the terms of the contract instead of trying to interpret ours.
Maybe it'll get better I hope
What is most positive about the culture and environment at your company?
We are able to get together and solve issues for people
We get to leave everyday
nothing, leaving work because the employee always feels under valued
Able to voice our own opinions everyone is treated equally and management goes above and beyond
Definitely a teamwork environment exists
What needs to change to make the company culture better?
Systematic manipulation of people and staff
What did you like most about the interview process?
Interviewer seemed kind of interested in what I could bring to the company.
The staff is very knowledgeable and welcoming
It was a somewhat time consuming
they promised the world, promised a great policy and its not
Love to the fact that they were open to negotiations and explained everything very diligently
What would you improve about your company's interview process?
Onboarding was not too difficult until it came to our price guidelines.
What makes you most happy at work?
Just to be around the other people
Getting to visit my clients, heloing people save money and being out on the road
Doing a good job I am getting paid for it
Interacting with my realtors and teammates helping homeowners daily
What's going wrong and how can it be improved?
Owners and managers that arent conartist.
Manipulative systematic approach and practice
everything, sales charge clients yearly even if they wanted a monthly account, choice does not pay for anything, horrible techs, mom and pop,, who take the scf and leave, bad experience all around
They don't pay claims on their warranty, they try to underpay their vendors when they pay them at all. Frustrated customers take it out on us, that's really messed up.
What do you like best about your company?
There aren't any Outlook reviews of Choice Home Warranty yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Choice Home Warranty yet.
Be the first to contribute a review.