Choice Home Warranty Employee Reviews
Out of 330 Choice Home Warranty employee reviews, 9% were positive. The remaining 91% were constructive reviews with the goal of helping Choice Home Warranty improve their work culture.
What does the leadership team need to get better at?
Communication and compasion with customers.
Manipulative practices agsinst customers and contract
Running their company in a professional and moral fashion. Instructing their employees on customer service and enforcing their warranty appropriately. Having proper accounting where approved amounts don't shift when invoiced and bills are paid promptly.
Explaining how your payroll work you were not three months later
listen to the specialist on the phone conversation they have with there customers
Why do you feel undervalued and what would make you feel better about your compensation?
Just feels like dirty money. Leaving here soon as i find something comprable
They display manipulative practices agaist people
They dont pay enough with the abuse we have to handle
We don't have benefits as an independent contractor, but the amounts they try to get away with authorizing are ridiculous.
Me my money that would make me happy what do you want to pay me you owe me $5100
What do your coworkers need to improve and how could you work together better?
Our hands are tied by upper managment. We are given tactics to deflate customers and venders. It is depressing
Its a systematic issue mot individual
Autho reps need to do their job and follow the terms of the contract instead of trying to interpret ours.
Maybe it'll get better I hope
What needs to change to make the company culture better?
Systematic manipulation of people and staff
What would you improve about your company's interview process?
Onboarding was not too difficult until it came to our price guidelines.
What's going wrong and how can it be improved?
Owners and managers that arent conartist.
Manipulative systematic approach and practice
everything, sales charge clients yearly even if they wanted a monthly account, choice does not pay for anything, horrible techs, mom and pop,, who take the scf and leave, bad experience all around
They don't pay claims on their warranty, they try to underpay their vendors when they pay them at all. Frustrated customers take it out on us, that's really messed up.
What would you most like to see improved at your company?
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