
Helping the patients and loving on them. My break. My lunch. My pay check.
Increase in pay. Hire more employess so staff isnt over worked and burnt out.
Training and understanding needs to be established before you start caring for patients and affecting their care.
Accurate and complete background checks. Lets not hire criminals or ppl that have proven with their actions they are not responsible. Hire ppl that have a medical background and expeirence.
Understanding the process and basic skills it takes to do the job and speak to a patient about and help agents do their jobs. Training and faciliting a good learning environment.