Citizen Company Culture
Citizen Culture
This score is derived from employee ratings & reviews2.5/5
Citizen's Overall Culture is rated D
Top Rated Culture Dimensions
CEO Rating
D+Environment
D+Compensation
DHappiness
DLeadership
DCitizen CEO
Bottom 25%Bottom 25% of Similar Size Companies
Toshio Tokura
63 /100
See More
Diversity at Citizen
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Citizen
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCitizen eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies
Recommend to a Friend?
-60
Citizen employees are -60% more likely to recommend Citizen as a great place to work
| 0% | Promoters |
|---|---|
| 40% | Passives |
| 60% | Detractors |
Working at Citizen
Working at Citizen is rated below average by 9 employees, across various culture dimensions. Citizen employees rate CEO Rating highest among all categories, and think that Team and Work Culture have the most room for improvement, putting Citizen’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Portland. See below in detail how working at Citizen was rated by employees.
Overall Company Culture at Citizen
D
Overall Company Culture at Citizen is rated D
Last updated months ago
Bottom
15%
Citizen ranks in the Bottom 15% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCitizen Employee Reviews
Out of 22 Citizen employee reviews, 22% were positive. The remaining 78% were constructive reviews with the goal of helping Citizen improve their work culture.
| Positive Reviews | 22% |
|---|---|
| Constructive Feedback | 78% |
Positive Reviews From Citizen Employees
- What is the best part about your compensation package?Pays above industry average mostly
- What is the best part about your compensation package?Pay is good but quality of life is bottom of the barrel for office work, at least for the Ops team. Horrible hours, no flexibility, terrible attitudes. Not worth the money
- What is most positive about the culture and environment at your company?It is within a suburban neighborhood.
Constructive Feedback From Citizen Employees
- What does the leadership team need to get better at?Caring about employees, having a culture at all
- What do your coworkers need to improve and how could you work together better?Somehow gain empathy and compassion
- What would you improve about your company's interview process?My interview was normal so
Citizen Company Information
Citizen Company Overview
Identity as a Service (Stripe for identity)
Citizen Mission, Vision & Values
Citizen Vision Statement
Citizen's vision is to provide a safer, more legitimate internet. One where individuals control their own data, and businesses are granted deeper information direct from their customers.
| Headquarter | Portland, OR |
|---|---|
| Website | this.citizen.is/ |
| Founding Date | 2005 |
| Company Status | Private |
Citizen Competitors
Citizen competitors include Bulova Corporation and Seiko. Citizen ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Citizen compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Citizen Employees
9 employees at Citizen have reviewed Citizen across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 Citizen employees give their leadership a grade of D, or Bottom 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Citizen are mostly dissatisfied with their total compensation at Citizen, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Citizen are mostly dissatisfied with their team. 9 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Citizen are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Citizen believe the environment at Citizen is positive. Most Participants believe the pace of work at Citizen is comfortably fast. About 40% of the employees at Citizen work 8 hours or less.
Overall, the employees at Citizen are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Citizen - Employee Onboarding
The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Citizen KPIs and OKRs
At this moment no Citizen employees have provided insight into whether or not they clearly understand Citizen's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Citizen Salaries
How much does Citizen pay?
How much do people at Citizen get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Citizen is $80,838, or $38 per hour, while the estimated median salary is $214,778, or $103 per hour.
At Citizen, the highest paid job is a Director of Engineering at $152,572 annually and the lowest is a CS Rep at $41,772 annually. Average Citizen salaries by department include: Finance at $84,542, Admin at $54,972, Business Development at $90,281, and Sales at $318,238. Half of Citizen salaries are above $214,778.
6 employees at Citizen rank their Compensation in the Bottom 20% of similar sized companies (based on 16 ratings) while 5 employees at Citizen rank their Perks And Benefits in the Bottom 15% of similar sized companies (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $97k | $97k | 1st Percentile |
25th Percentile $153k | $153k | 25th Percentile |
50th Percentile $200k | $200k | 50th Percentile |
75th Percentile $229k | $229k | 75th Percentile |
100th Percentile $320k | $320k | 100th Percentile |
$80,838*
Average Compensation
$214,778*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Citizen Salaries by Department
Diversity & Inclusion at Citizen
The Diversity score provides insights into how diverse employees feel and rate their work experience at Citizen across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Citizen PTO
Citizen PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Citizen Careers
Citizen Jobs
No Recent Jobs found for Citizen on Comparably
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Let Citizen Know You Want To Work There
Overview of Candidates Interested in Citizen on Comparably
Candidates By Department
All Industries | 38% | |
|---|---|---|
Engineering | 25% | |
Design | 25% | |
Product | 13% |
Candidates By Location
New York City | 50% | |
|---|---|---|
San Francisco | 13% | |
Austin | 13% | |
Portland | 13% | |
Other | 13% |
Frequently Asked Questions regarding Citizen
Who is the CEO of Citizen?
Citizen CEO is Toshio Tokura, their score by employees is 63
What is Citizen eNPS?
The eNPS for Citizen is -60
What is the salary for Sales Manager in Citizen?
Sales Manager average salary in the US is 115k
What are the salaries in the Customer Support in Citizen?
The average salaries for Customer Support in Citizen is 51k
Who are Citizen competitors?
Citizen main competitors are Bulova Corporation, Seiko
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