40
out of 100
Citizens Bank Competitors
Compared to Citizens Bank's competitors on Comparably, Citizens Bank ranks 1st in CEO Score. See below how Citizens Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Citizens Bank Culture vs Competitors:
- 1st
Citizens Bank44 / 100
CEO Ratings Comparison
Citizens Bank's CEO Score Ranks 1st
22 Employees at Citizens Bank rate a 40 out of 100, which ranks them 1st out of Citizens Bank's competitors. Last rating was months ago.
Product Quality Score Comparison
Citizens Bank Ranks 1st in Product Quality Score
14 Customers rate Citizens Bank's Product Quality Score a 3.3/5, which ranks it 1st against its competitors.
NPS Comparison
Citizens Bank Ranks 1st in Net Promoter Score
17 Customers rate Citizens Bank's Net Promoter Score a -24, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Citizens Bank to a friend?”.
Pricing Score Comparison
Citizens Bank Ranks 1st in Pricing Score
12 Customers rate Citizens Bank's Pricing Score a 3.5/5, which ranks it 1st against its competitors.
Customer Service Comparison
Citizens Bank Ranks 1st in Customer Service
11 Customers rate Citizens Bank's Customer Service a 3.7/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Citizens Bank Ranks 1st in Overall Culture Score
29 Employees rate Citizens Bank's Overall Culture a 44/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Citizens Bank Ranks 1st in Employee Net Promoter Score
21 Employees rate Citizens Bank's Employee Net Promoter Score a -82, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Citizens Bank to a friend?”.
Gender Score Comparison
Citizens Bank Ranks 1st in Gender Score
3 Employees rate Citizens Bank's Gender Score a 50/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Citizens Bank.
Diversity Score Comparison
Citizens Bank Ranks 1st in Diversity Score
5 Employees rate Citizens Bank's Diversity Score a 45/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Citizens Bank.
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