Citizens Bank Company Culture
Citizens Bank Culture
This score is derived from employee ratings & reviews2.2/5
Citizens Bank's Overall Culture is rated F
Top Rated Culture Dimensions
Perks & Benefits
C-Compensation
D+Professional Development
D+Happiness
DGender
D-Citizens Bank CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
41 /100
See More
Diversity at Citizens Bank
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Citizens Bank have rated Happiness, Compensation, and Perks And Benefits as the highest categories they have scored
Women at Citizens Bank
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Citizens Bank have rated Environment, Happiness, and Leadership as the highest categories they have scored
Citizens Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Recommend to a Friend?
-83
Citizens Bank employees are -83% more likely to recommend Citizens Bank as a great place to work
| 4% | Promoters |
|---|---|
| 9% | Passives |
| 87% | Detractors |
Working at Citizens Bank
Working at Citizens Bank is rated below average by 31 employees, across various culture dimensions. Citizens Bank employees rate Perks And Benefits highest among all categories, and think that Work Culture and Team have the most room for improvement, putting Citizens Bank’s culture in the Bottom 5% compared to similar sized companies on Comparably. See below in detail how working at Citizens Bank was rated by employees.
Overall Company Culture at Citizens Bank
F
Overall Company Culture at Citizens Bank is rated F
Last updated 11 days ago
Bottom
5%
Citizens Bank ranks in the Bottom 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCitizens Bank Employee Reviews
Out of 28 Citizens Bank employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Citizens Bank improve their work culture.
| Positive Reviews | 52% |
|---|---|
| Constructive Feedback | 48% |
Positive Reviews From Citizens Bank Employees
- What makes you most happy at work?My team has a lot of heart.
- What is the best part about your compensation package?The amount of my salary is sufficient.
- What do you like best about the leadership team?They are well-educated and smart.
Constructive Feedback From Citizens Bank Employees
- What would you improve about your company's interview process?More interviews with relevant parties. Right now, everything is very top-down.
- What needs to change to make the company culture better?Less politics. More diversity in management.
- What do your coworkers need to improve and how could you work together better?Longer-range thinking and broader roles so that strategic thinking can occur deeper in the organization.
Citizens Bank Company Information
| Headquarter | United States of America |
|---|---|
| Website | www.citizensbank.com |
| Company Status | Private |
Citizens Bank Employees
31 employees at Citizens Bank have reviewed Citizens Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.
Overall, the 31 Citizens Bank employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Citizens Bank are mostly dissatisfied with their total compensation at Citizens Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Citizens Bank are mostly dissatisfied with their team. 31 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Citizens Bank are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Citizens Bank believe the environment at Citizens Bank is negative. Most Participants believe the pace of work at Citizens Bank is extremely fast. About 50% of the employees at Citizens Bank work 8 hours or less.
Overall, the employees at Citizens Bank are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Citizens Bank - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Citizens Bank KPIs and OKRs
Employees’ understanding of Citizens Bank's KPIs and OKRs is essential for its success. Out of 1 Citizens Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Citizens Bank Salaries
How much does Citizens Bank pay?
How much do people at Citizens Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Citizens Bank is $112,722, or $54 per hour, while the estimated median salary is $115,860, or $55 per hour.
At Citizens Bank, the highest paid job is a Corporate Counsel at $186,963 annually and the lowest is a CS Rep at $46,128 annually. Average Citizens Bank salaries by department include: Legal at $180,612, Product at $130,772, Sales at $127,564, and IT at $97,685. Half of Citizens Bank salaries are above $115,860.
19 employees at Citizens Bank rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 58 ratings) while 19 employees at Citizens Bank rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 20 ratings).
Last updated 25 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $92k | $92k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $161k | $161k | 50th Percentile |
67th Percentile $225k | $225k | 67th Percentile |
83rd Percentile $242k | $242k | 83rd Percentile |
100th Percentile $284k | $284k | 100th Percentile |
$112,722*
Average Compensation
$115,860*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Citizens Bank Salaries by Department
Diversity & Inclusion at Citizens Bank
Diverse employees at Citizens Bank score the company 45/100 across various culture categories, placing Citizens Bank in the Bottom 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Citizens Bank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Citizens Bank Perks & Benefits
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Citizens Bank PTO
Citizens Bank's PTO and Vacation policy typically gives 20-30 days off a year. Citizens Bank's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Citizens Bank Careers
Citizens Bank Jobs
No Recent Jobs found for Citizens Bank on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let Citizens Bank Know You Want To Work There
Frequently Asked Questions regarding Citizens Bank
What is Citizens Bank eNPS?
The eNPS for Citizens Bank is -83
What is the salary for Operations Manager in Citizens Bank?
Operations Manager average salary in the US is 98k
What are the salaries in the Operations in Citizens Bank?
The average salaries for Operations in Citizens Bank is 86k
What are the benefits at Citizens Bank?
Citizens Bank perks and benefits are 401K / Retirement Plan & Employee Stock Purchase Plan
Does Citizens Bank allow employees to work from home?
12% of the employees of Citizens Bank report that they work hybrid - 1-2 days in office
×