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Upper management should be more compassionate towards people. Offer incentives for being a strong asset to the company.
What needs to change to make the company culture better?
Considering their employees before making changes that will affect their daily lives. They should at least try to make their employees feel appreciated
What does the leadership team need to get better at?
Taking the time to understand how some of the equipment operates. Understanding that production is almost impossible to reach when your equipment has not been maintained properly
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