Clarkson Eyecare – Customer service is aweful. They sold me glasses that can not be adjusted properly and I look through the clear frame not the lense. Instead of offering me a differant frame that would allow me to see through the lense, all they are interested in is charging me a fee instead of correcting glasses.

Clarkson Eyecare

Provides eye care services in Eastern Missouri and Southern Illinois. read more

EMPLOYEE PARTICIPANTS: 15

TOTAL RATINGS: 222

CEO: Anthony Nunn

Customer service is aweful. They sold me glasses that can not be adjusted properly and I look through the clear frame not the lense. Instead of offering me a differant frame that would allow me to see through the lense, all they are interested in is charging me a fee instead of correcting glasses.

Other Employee Reviews for Clarkson Eyecare

Why do you feel undervalued and what would make you feel better about your compensation?

The pay is fair. The benefits package is lacking.
Compensation review

What is the best part about your compensation package?

Need job I am honest man
Compensation review

Briefly describe your overall experience at your company

I thought it was great I received a promotion was told I'm going to be assest worked at the family owned office for three years when Clarkson eyecare took over and it went downhill fast. Lost a lot of patients, billing issues that office staff had to fix etc poor corporate management

Briefly describe your overall experience at your company

My time at the company wasn’t pleasant at all, from dealing with unprofessional managers and coworkers

What can this brand most improve?

Customer service and deliver what is ordered. I bought Crizal lenses and and they did not deliver the certificate of authenticity and did not honor the warranty. They charged 10% of $609 and then delivered non Crizal lenses. Very poor customer service, bordering on theft by deception.

Rate your company

Customer service is aweful. They sold me glasses that can not be adjusted properly and I look through the clear frame not the lense. Instead of offering me a differant frame that would allow me to see through the lense, all they are interested in is charging me a fee instead of correcting glasses.

Other Employee Reviews for Clarkson Eyecare

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