Close Culture | Comparably
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A CRM designed by sales people for sales people. Close is a bootstrapped, profitable, 100% remote, ~80 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again. We love startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep. read more
EMPLOYEE
PARTICIPANTS
7
TOTAL
RATINGS
52

Close Company Culture

Close Culture

This score is derived from employee ratings & reviews
A+
4.7/5

Top Rated Culture Dimensions

Close CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Steli Efti Close's CEO
Steli Efti
98 /100

Diversity at Close

Women at Close

Close eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

100

Close employees are 100% more likely to recommend Close as a great place to work

100%Promoters
0%Passives
0%Detractors

Working at Close

Working at Close is rated highly by 7 employees, across various culture dimensions. Close employees are most satisfied about CEO Rating, Leadership, and Retention categories, putting Close’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in San Francisco. See below in detail how working at Close was rated by employees.

Overall Company Culture at Close

A+

Overall Company Culture at Close is rated A+

Last updated months ago

Top
5%

Close ranks in the Top 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Close Employee Reviews

Out of 6 Close employee reviews, 100% were positive.

100%
0%
Positive Reviews100%
Constructive Feedback0%

Positive Reviews From Close Employees

  • What makes you most happy at work?
    Working alongside and serving a team of humans that are building a quality product, that we all believe in, that is actually solving business problems for our customers is incredibly fulfilling. I love getting to have a hand in curating and adding to our team in a way that furthers that mission.
  • What is most positive about the culture and environment at your company?
    We have a lot of 'fun' activities for folks to engage in (virtual hangouts, retreat, etc.), but beyond the stereotypical 'cultural building activities' our team is also incredibly bullish about hiring the right kind of people. This allows us to do exceptional work alongside other quality humans.
  • What are some of the best things about your team?
    I was blown away by the quality of humans on this team when I first joined. Everyone has a deep emotional intelligence and is incredibly kind, but not at the expense of skill set. Everyone is also exceptional at their job!

Close Company Information

Close Company Overview

A CRM designed by sales people for sales people. Close is a bootstrapped, profitable, 100% remote, ~80 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again. We love startups & SMBs. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.

Close was founded in 2013 and its current CEO is Steli Efti. Since its inception 13 years ago, Close has grown to 80 employees.

Close Mission, Vision & Values

Close Mission Statement

Double the performance of every salesperson in an SMB.

Close Vision Statement

Our values act as north stars that guide decision-making here at Close. They are a set of living concepts specific to our organization and are intended to give each team member the agency to better navigate decisions. We are constantly working to improve their authenticity and welcome any feedback or suggestions.

Close Values

  • Build a house you want to live in: Examine long-term thinking and action.
  • No BS: Practice transparency and honesty, especially when it's hard.
  • Invest in each other: Build successful relationships with your coworkers and customers.
  • Discipline equals freedom: Keep your word to yourself and others.
  • Strive for greatness: Constantly challenge yourself and others.

Sustainability and Corporate Social Responsibility at Close

Our most notable core value is to, 'build a house you want to live in.' We’d like to live in a ‘house’ with abundant water, clean air, and renewable energy sources that allow for future generations to live freely on our planet. That's why we're contributors to the Stripe Climate Initiative. 1% of our revenue goes to Stripe Climate which promotes the research and use of carbon sequestration technologies to remove carbon dioxide from the atmosphere.

HeadquarterPO Box 7775 #69574
San Francisco, CA 94120
United States of America
Websiteclose.com
Founding Date2013
Company StatusPrivate
Jobswww.close.com/careers
Social Sites

Close Competitors

Close competitors include Pipedrive, Outreach, and Salesforce. Close ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Close compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Close's Logo
    Close
    4.7/5
  2. #2
    Pipedrive's Logo
    Pipedrive
    4.9/5
  3. #3
    Outreach's Logo
    Outreach
    4.9/5
  4. #4
    Salesforce's Logo
    Salesforce
    4.6/5
  • Discover the team and culture behind Close. Join us and build the future of sales. Open positions: https://www.close.com/careers

Close Employees

Close has 80 employees. 7 employees at Close have reviewed Close across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 7 Close employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Close are pleased with their total compensation at Close, which includes a combination of pay, stock and equity, and benefits.

Overall, the employees at Close are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Close - Employee Onboarding

100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Close KPIs and OKRs

At this moment no Close employees have provided insight into whether or not they clearly understand Close's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Close CEO & Leadership

Close CEO - Steli Efti

Steli Efti Close's CEO
98 /100

Steli’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. Compared to Close’s competitors, Steli Efti ranks right above Pipedrive CEO Paulo Cunha. Under Efti’s leadership, Close employee respondents are most happy about their Leadership and the company’s Retention. Compensation and Happiness are two areas, according to respondents, where Close could stand to see real improvement.

Close Leadership

The Close Executive Team is rated an “A-” and led by CEO Steli Efti and Customer Success Executive Matt Bonde

  • Steli Efti  CEO / President

    Steli Efti CEO / President

    Steli Efti serves as the CEO / President of Close.

  • Matt Bonde Customer Success Executive

    Matt Bonde serves as the Customer Success Executive of Close.

Close Salaries

How much does Close pay?

How much do people at Close get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Close is $124,903, or $60 per hour, while the estimated median salary is $148,831, or $71 per hour.

At Close, the highest paid job is a Director of Engineering at $189,124 annually and the lowest is a CS Rep at $57,553 annually. Average Close salaries by department include: Product at $134,506, Design at $100,465, Sales at $285,069, and Admin at $76,097. Half of Close salaries are above $148,831.

3 employees at Close rank their Compensation in the Top 35% of similar sized companies in the US (based on 7 ratings) while 2 employees at Close rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 2 ratings).

Last updated months ago.

1st Percentile
$84k
$84k1st Percentile
17th Percentile
$118k
$118k17th Percentile
33rd Percentile
$146k
$146k33rd Percentile
50th Percentile
$234k
$234k50th Percentile
67th Percentile
$253k
$253k67th Percentile
83rd Percentile
$355k
$355k83rd Percentile
100th Percentile
$449k
$449k100th Percentile
$124,903*
Average Compensation
$148,831*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Close Salaries by Department

Explore Close Salaries

Diversity & Inclusion at Close

The Diversity score provides insights into how diverse employees feel and rate their work experience at Close across various culture dimensions.

We believe that diversity, inclusion, and belonging at Close is directly tied to company success and team member and customer happiness. It drives us to be more innovative and productive. Diversity specifically complements our company value "Invest in each other." We strive to create an environment where people can show up as their authentic selves, are valued, and can contribute in their own unique way. We also want to show empathy and respect to those we interact with everyday. ,,Some of the inclusive benefits we offer at Close include: parental leave for primary and secondary caregivers, exchanging company-wide observed holidays for national or religious holidays, weekly 1:1:1s and monthly social hours, annual retreat weeks, annual anonymous team insight surveys, a women's collective group, internal growth pathing and developmental opportunities, and diversity in leadership - women represent 33% of leadership positions at Close.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Close Perks & Benefits

- 100% remote company - 5 days/wk (standard full-time) or 4 days/wk @ 80% pay - Annual team retreat - 5 weeks PTO + 5 Paid Holidays + Winter Holiday Break - 2 additional PTO days every year with the company - 1 month paid sabbatical every 5 years - Goal-based annual bonus (after 1 year) - Paid parental leave - Medical, Dental, Vision with HSA option (US residents) - 401k matching at 6% with no vest (US residents) - Dependent care FSA (US residents) - Contributor to Stripe's climate initiative

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings
  • Work From Home Policy

Close PTO

Close PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Close Careers

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Frequently Asked Questions regarding Close

What is Close address?

Close location is at PO Box 7775 #69574

Who is the CEO of Close?

Close CEO is Steli Efti, their score by employees is 98

What is Close eNPS?

The eNPS for Close is 100

What is the salary for CS Rep in Close?

CS Rep average salary in the US is 58k

What are the salaries in the IT in Close?

The average salaries for IT in Close is 108k

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