Clutch FAQs | Comparably
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Clutch FAQs

Clutch's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 10 most popular questions Clutch receives.

Frequently Asked Questions About Clutch

  • We want to try and bring our customer experience to everyone. Clutch has serviced buyers all the way out to Sydney, NS. If you find yourself outside of the Halifax/Dartmouth area, give us a call at (902) 800-8042 and we'll do our best to make something work.

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  • A Clutch Car Concierge will be facilitating the test drive. All of our Car Concierges are rated on customer satisfaction and do not receive a sales commission. They are people who love cars and are there to answer any questions you might have, not to close a sale.

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  • After you have filled out the test drive form on the Clutch website, you will receive an email from one of our Car Concierges. The email will confirm the test drive date and time and verify that you have a valid drivers license for the test drive.

    During the test drive, our Car Concierge will walk you through the inspection report, and then hand over the keys so you can test out the car! Our team member will accompany you on the test drive and be available to answer any questions you may have. A typical test drive lasts approximately 30 minutes.

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  • Clutch is a Canadian technology company that is reinventing the way people buy cars. We sell high quality cars, have no commissioned salespeople and price below the average dealer.

    Unlike a traditional dealership, wedon'toperate within a large glass showroom. Our goal is to create a superior customer experience. We invite you to browse our inventory online, and onceyou'vefound a car you like, you can easily book a test drive. During your appointment, one of our Clutch Car Concierges will bring the car directly to you for a test drive. Youll pick a location thats convenient for you work, home, its your choice! No pressure sales tactics - our team member is there to assist you in finding the perfect car that suits your needs.

    All of our cars undergo an in-depth inspection from certified mechanics. If you require financing, weve partnered with the best lenders in the Canada to ensure your financing needs are taken care of.

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  • Clutch is a licensed dealership in Nova Scotia. We provide test drives, to your door, in the Halifax & Dartmouth region.

    As we continue to grow, our service radius will increase. We hope to bring the Clutch experience to as many communities as possible while maintaining our top quality service.

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  • Clutch services a ~100km area around Halifax. The best way to check if you are within our service area is to pick a car you like and fill in the test drive request form. Our booking app will let you know if youre within the service radius. Remember to try your work address as well, if thats closer to the city!

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  • Clutch has a full scheduling app on our website so you can see what times are available on a particular day. Regular hours are sunrise to sunset, 7 days a week!

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  • Yes, absolutely! For popular vehicles we are able to provide an approximate trade-in value on the spot. For vehicles that we need more information on, we will get back to you on the same day.

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  • Clutch has partnered with several Canadian based lending institutions to help you finance your next car. We will provide you with a link to complete your credit application and additional required information, which will then be sent to multiple lenders to get you the best financing rate possible.

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  • The Clutch website will continuously display our latest inventory, so checking our site first is your best option. As we grow, so will our inventory size and selection. If wedon'thave what you are looking for, please contact us at [email protected] and we will do our best to find that car for you!

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