CNA Senior Customer Service Manager Salaries in Baltimore, MD | Comparably
CNA is one of the largest U.S. commercial property and casualty insurance companies. CNA provides a broad range of standard and specialized property and casualty insurance products and services for businesses and professionals in the U.S., Canada and Europe, backed by more than 120 years of experience and approximately $45 billion of assets. read more
EMPLOYEE
PARTICIPANTS
41
TOTAL
RATINGS
398

CNA Senior Customer Service Manager Salaries in Baltimore, MD

The average CNA Senior Customer Service Manager in Baltimore, MD earns an estimated $162,906 annually, which includes an estimated base salary of $152,843 with a $10,064 bonus. CNA's Senior Customer Service Manager compensation is $92,612 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at CNA in Baltimore, MD can range from $35,000 - $160,000.

In Baltimore, MD, The Customer Support Department at CNA earns $1,263 more on average than the Design Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$162,906
Average Compensation
$152,843
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at CNA

In Baltimore, MD, Senior Customer Service Managers earn $2,848 more than Customer Service Managers.

Customer Service Manager
$160k*
Technical Support
$71k*
$41k
* estimated salary

Compensation at CNA by Department

In Baltimore, MD, The Customer Support Department averages $1,263 more than the Design Department, and $17,824 less than the Operations Department

Operations
$124,797 Avg. total comp.
+$18k
Customer Support
$106,973 Avg. total comp.
Design
$105,710 Avg. total comp.
-$1k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to CNA reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to CNA reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at CNA Rate Their Compensation

The majority of Senior Customer Service Managers at CNA believe they're compensated fairly. 100% of Senior Customer Service Managers at CNA say they receive annual bonuses, and the majority (47%) are not satisfied with their benefits. See more compensation ratings at CNA

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