Q&A With CNA Employees
At CNA, our customers are at the heart of everything we do. We work hard to earn their trust, deliver on our commitments and demonstrate our individual and collective expertise. We pride ourselves on promoting a culture that challenges and engages people, and offers opportunities for employees to learn and grow. Among the ways we work to build and maintain a knowledgeable workforce is our spotlight on personal and professional development. We continuously seek new avenues for supporting and strengthening our employees' knowledge and expertise, whether through tuition reimbursement, assistance for earning professional designations, online courses or in-house training. We also strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. As such, our commitment to diversity and inclusion is a key component of our day-to-day business. Here are just a few of the things we do: Develop partnerships and contracts with suppliers, associations and businesses owned by minorities and women. Foster diversity awareness and skills at all levels and within all functions. Explore new and diverse markets, customers and distribution channels for CNA products and services. Understand global cultures, customers' needs and business practices, and develop strategies to support them. Partner with and invest in the diverse communities where we do business. Promote an environment of acceptance and inclusion.
How employees describe working at CNA
Needs more money for what given
401K Plan: employer match is very generous
Impact of work and partnership with peers.
Consistent growth and development with ample opportunity for advancement
Customer service with empl from cna not 3rd party
Q&A With CNA Employees
IDX: 0 TOT: 7
What's the vibe like in the Customer Support dept at CNA? How many hours are you working?
It depends on which department you're in.
What's the Customer Support team like at CNA?
They got rid of the customer service department about a year ago. Customer service calls are handled by the claims department or anyone who answers the phone.
What do employees at CNA think about their benefits?
CNA employees rate their overall benefits a D and most of them think the perks are Terrible. 47% of CNA employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.
How are the managers at CNA?
CNA employees rate their manager a C+ or 66/100 and the majority believe their manager truly cares about them as a person. Most of the employees (60%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at CNA?
CNA employees rates their pay and overall compensation a B or 68/100. 69% of employees believe they are paid fairly and 100% of employees get raises every year.
How's career growth and advancement at CNA?
100% of the same employees also feel like CNA is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at CNA.









