CNBC FAQs

U.S. Treasuries are updated as new prices come through. There is no delay in the prices on CNBC.COM.

To sort your Watchlist from high to low you can follow the steps below:

1. OpenyourWatchlist

2.Tap theMenu iconto the left of the search symbol as shown below.

3.Selectthe category by which you want to sort your Watchlist.

You can save articles in the CNBC iOS app by tapping on the small ribbon icon on the bottom right of the article.

You can then access your saved articles by scrolling all the way down to the bottom of the home screen to the Saved section, as shown below.

By default, Saved is the last section before Special Reports, but please note that you can reorder your news sections by going to Settings (gear icon)->Edit News Sections. For example, to move the Saved section, you canhold down on the three-line icon on the right and drag it to your desired location.

You can speak with a CNBC Customer Care agent by calling 816-680-6783. Phone lines are open Monday - Friday: 9 AM to 5 PM ET. You can also reach Customer Care by emailing [email protected].

You can listen to CNBC Live with Sirius XM subscription or free on cnbc.com by going to https://www.cnbc.com/live-audio/.

CNBC live radio is also available on the CNBC mobile apps (iOS and Android) and CNBC voice apps (Google Home and Amazon Echo).

Thank you for your interest in CNBCs Cash Pad."At this time, we do not have any information about participating in the show, but you can check https://www.cnbc.com/cash-pad/ for updates.

CNBC PRO is a premium subscription service on CNBC.com and CNBC apps. As a PRO subscriber, you will have access to:

Live business day programming from around the world

Exclusive video series like PRO Talks and PRO Uncut

PRO Playbook daily email that highlights the news you can't miss

Annual subscription costs $299.99 (with 30 days free trial) and monthly subscription costs $29.99. Please note, subscriptions renew automatically.

For more information, please visit cnbc.com/pro.

What is Digital Insiders?

Digital Insiders is an exclusive insights community that collaborates with CNBCs user research team to help shape the future of CNBC's products and services. As a member, you will be invited to participate in various research activities and have the opportunity to provide feedback on our products and help test out new concepts and prototypes.

How do I join?

Click here to take the Digital Insiders survey.

What's in it for me?

A direct line of communication with the CNBC product teams

A quarterly insight report highlighting what we learned from you and what were doing with these learnings

Last but not least: occasional prizes and giveaways for our most engaged panelists!

What do I have to do?

Participation in as many research activities as possible. That's it!We will send you 1-2 activities a month, and most should not take more than 10-15 minutes to complete.

What is a research activity?

That can vary. Most will be on-line surveys or questionnaires, but sometimes we may request a phone interview or ask you to download a beta version of an app to review.

How will you contact me?

We will always contact you by email, and any phone interviews will be first arranged over email.

What are you going to do with my info?

Any information you share with us will be used only for research purposes and will never be shared or sold to an external vendor.

Can I quit anytime?

Participation is completely voluntary and you can request to cancel your membership by emailing [email protected].

You can access CNBC on yourAlexa-enabled devices, like theAmazon Echo ShoworEcho Dot, to get the latest market information, quotes, business news, and live audio. On theEcho Show, you can even watch theCramer Remix.

There are two ways to get updates from CNBC. The first is to add CNBC to your Flash Briefing to get updates whenever you ask Alexa for the news. The second is to enable theCNBC Skill, which allows you to ask for news, quotes, market info, and theCramer Remix.

You can learn more about using Alexa-enabled devices here: https://www.cnbc.com/alexa.

You can listen to CNBC live audio through your Alexa-enabled devices with the following command:

"Alexa, open CNBC"

"Play livestream"

Thank you for your interest in contributing to CNBC.

CNBC guest writers are typically selected by invitation only by the CNBC editorial team. If you'd still like to be considered, you can submit your writing to [email protected]. A member of the CNBC team will reach out if your submission is considered for publication.

Alternatively, if you have a story idea that you'd like to see CNBC's reporters cover, you can find more information about contacting our newsdesk here: cnbc.com/news-tips.

You can edit your Watchlists by tappingEDITon the top left corner of your Watchlist.From the Edit view, you can add symbols by searching for them, or remove symbols by tapping the red symbol on the left, or reorder them by tapping and dragging on the three lines to the right. To delete or rename the Watchlist, you can use the buttons at the bottom of the page.

Tap Doneon top right when you are finished editing your Watchlist.

CNBC articles are not open to public comments, but if you would like to weigh in on a story, please feel free to tweet at our writers and editors using the Twitter handles provided on the article. You could also email us at [email protected] and we will make sure your feedback is passed on to the proper team.

Picture-in-picture is available for CNBC livestream and full episodes on iOS 5.0 or above for iPad.

To activate picture-in-picture, you can click on the video and look for the small picture-in-picture icon on the corner of the screen (bottom right when in landscape; top left when in portrait mode).

Tap on the icon and the video will pop out into a separate small screen, and you can browse other pages on the app. The video screen size can also be adjusted with pinch-to-zoom.

You can change the font size directly within the articles by clicking on theAAicon at the bottom of your screen (see screenshot below).This setting will be saved as you move to other articles.

You can sync your watchlist across devices with your iOS app by going toSettings>Sync watchlists across devices.From there, you can follow the prompt to log in with your cnbc.com account and complete the sync.

You can select (or deselect) the various sections from the main News tab of the app by going toSettings>Edit News Sections. Be sure to scroll all the way down to see all available sections (including those that are not selected by default).

You can also change the order that the sections appear by pressing on the three lines to the right of the section you want to move (see screenshot below) and dragging it to your preferred location.

At this time, we do not have any additional information about becoming a contestant.However, any upcoming casting calls will be posted on dealornodeal.cnbc.com.

You can also follow Deal or No Deal on Facebook: facebook.com/DealOrNoDealCNBC/ or Twitter: @DealNoDealCNBC.

All holds or charges will appear as Comcast CNBC Digitalon your credit card statement.

For annual subscriptions, CNBC will place a temporary 48-hour hold on the credit card upon sign up. After 48 hours, the hold will be removed and no charge will be on the card until the end of the 30-day trial. Please note that while 48-hour holds are typical, some holds may last up to 8 days,depending on the issuing bank.

For monthly subscriptions, your credit card will be charged immediately upon completion of purchase.

Please keep in mind that all PRO accounts renew automatically. In order to disable auto renewal, you can navigate to the Account section under CNBC PRO and switch the "Auto-Renew" toggle button to OFF.

Below is the CNBC Pro Live Streaming On-Air Schedule

CNBC US

4 AM ET - 7 PM ET

CNBC Europe

5 AM GMT - 10 AM GMT

CNBC Asia

6 AM SGT - 12 PM SGT

Please note: Only television programs that are currently airing are available on the CNBC Pro live stream, and there is no live programming on weekends. All other times outside of the On-Air times listed above are considered Off-air for each given stream.

To unsubscribe from any PRO emails, open the most recent newsletter you wish to stop receiving.

Scroll down to the bottom of the message and click the Unsubscribe link.

You can use this same process for any other mailings you receive from CNBC.Please note it may take up to 48 hours for the changes to take effect.

Thanks for your interest in working with us!

You can learn about CNBC internships by going to https://www.cnbc.com/cnbc-internship-program/.

For information about other opportunities at CNBC, please visit https://www.cnbc.com/cnbc-careers-and-employment/.

CNBC stands for Consumer News and Business Channel.

Whether you are looking to catch-up on todays business news, want to hear how people became successful making weird (but necessary) products or joining conversations with top the business minds, entertainers, or politicians, CNBC podcasts has something for you. Subscribe to our free podcasts on Apple, Google Play and Spotify or listen on the featured podcast page.

To access CNBC content through Google Assistant, simply say Ok Google,talk toCNBC.

CNBC works with Google Home, powered by the Google Assistant, to bring you everything from up-to-date business news and market insights to today's TV schedule. CNBCs On-Air Stocks Editor Bob Pisani and the CNBC Radio team bring you updates throughout the day. You can learn more about using the Google Assistant for CNBC here: https://www.cnbc.com/ongoogle.

CNBC.com does not currently have a limit on the number of symbols or lists you can have. However, long lists with large number symbols may take more time to load than shorter lists with fewer symbols.

By default, the iOS app is set to autoplay certain videos (featured article videos and Livestream preview in CNBC TV tab) on mute when there is Wi-Fi connection available.

You can make changes to this setting by going to Settings --> Autoplay Video. You can choose "Always" or "Never" and then tap "Done" to save your changes.

There is currently no limit to the number of securities you can add to a Watchlist on the CNBC iOS App. Likewise, there is no current limit to the number of Watchlists you can build on your app.

CNBC.com will default the data on the chart you are viewing to the time zone you are viewing from. So if you are viewing a quote page from California, your chart will show data in Pacific Standard Time. Likewise, if you are viewing a quote page from New York, you will see Eastern Standard Time.To change the time zone you are viewing from, select "Display" above the chart on the quote page you are viewing. From the dropdown, scroll to down to TIMEZONE. Select "Change Timezone" and choose the timezone you want. Your chart will update automatically.

To access the TV schedule for CNBC EMEA, please visit cnbc.com/europe-television-schedules.

You may also want to check the guide of your cable or satellite TV provider.

Please note: CNBC is unable to provide detailed re-run information for future dates.

To find when your favorite show is airing, next please visit cnbc.com/live-tv/schedule to view the day's schedule. You may also want to check the guide of your cable or satellite TV provider.

Please note: CNBC is unable to provide detailed re-run information for future dates.

To remove an old credit card from your PRO account, you must first add a new credit card and update your payment renewal method. Please follow the steps below:

Navigate to CNBC.com and log into your account by going to SIGN IN in the upper right area of the screen.

Wait for page to fully refresh and then click ACCOUNT in the upper right area of the screen.

Under the PROFILE heading, click PRO on the left side of the screen.

Click CARDS and then click the Add card button on the right. Enter your new card information and be sure to click Save changes.

Click SUBSCRIPTIONS and then click Manage and select Update payment renewal method.

Select the new card information and be sure to click Save changes.

To delete your old card, click CARDS again and then click Manage to the right of the old card information.

Click Remove and then click Yes to confirm the deletion of the old card.

Please note CNBC's Customer Care team is not authorized to take your credit card information over email or phone. If you need assistance with the steps above and would like to speak to a Customer Care agent, please call 1-877-280-4548. Our phone lines are openMonday to Friday, 9 a.m. to 5 p.m. EST.

You can stream CNBC live or watch on-demand through a number of TV Apps, including AppleTV, Roku, Fire TV, Samsung TV, and Android TV. All you need is an account with your cable or satellite provider. Many clips and video updates are also available to be viewed without an account.

Alternatively, you can stream CNBC through a subscription to Youtube or Hulu.

To report a problem, please contact our Customer Care team as soon as possible by emailing [email protected] or through our webform.

Please be sure to include as much information as possible about what you're experiencing. Depending on the problem, any details about product, device (as well as version and OS), browser, as well as screenshots of what you're seeing can be extremely useful.

If you're writing to us with issues about Watch Live stream, please also include your cable provider.

If you are reporting a correction on an article or information that was reported on our live broadcast, you can use this form or just email [email protected]. Please be sure to include link and/or information about segment/time that contains the error.

We love to hear from our CNBC audience!

You can submit any feedback by emailing [email protected] or using our webform. To ensure that your feedback is reviewed by the correct CNBC team, please be sure to include as much information as possible about which article/product/show/anchor/etc. you are referring to.

To reset your password on cnbc.com, please clickSign Inon upper right area of your browser (if you're using a mobile browser, go toMENUon bottom right then scroll down to findSign In) and click on the Forgot Password? link under the log in fields. You can then follow the prompt to reset your password.

If you are using a mobile app, you can findSign InunderSettings.

To delete your CNBC.com account, please login and click Account in the upper right area of any CNBC.com page. At the bottom of the page, you will find the "Delete My Account" hyperlink. You can click and confirm "Yes, Delete My Account" to permanently remove your account from CNBC.com.

Please note that any Watchlists or custom stock screens associated with the account will also be removed, and this action cannot be reversed.

Pro account holders will need to cancel their subscription before being able to delete their CNBC.com account with the steps outlined above. For instructions on how to cancel your Pro subscription, please refer to this article.

First-time CNBC PRO subscribers can receive a free 30-day trial by signing up for the$299.99 annual subscription.

You may cancel your subscription during the initial 30-day trial period, which begins on your sign-up date.

After that time, CNBC will not provide refunds or credits for any partial subscription periods or unused services.

Thanks for your interest in working with us! You can find more information about careers at CNBC by going to https://www.cnbc.com/cnbc-careers-and-employment/. Information about other opportunities within NBCUniversal can be found at http://www.nbcunicareers.com/.

Please note, CNBC PRO is a premium subscription that requires a monthly or annual subscription. If you have not already signed up and wish to learn more, details can be found here: https://www.cnbc.com/application/pro.If you already have an account and cannot sign in, try resetting your password by clicking the "Forgot Password?" link below the log in boxes. Follow the instructions on the screen to have the password reset email sent to your registered email address.

To cancel your Pro subscription, please follow these steps:

Navigate to CNBC.com and click SIGN IN in the upper right area of the screen.

Enter your PRO email and password and clickSIGN IN.

Wait for page to fully refresh and then click ACCOUNT in the upper right area of the page.

On the left side of the screen,click PRO (below PROFILE).

Under SUBSCRIPTIONS, click Auto-Renew to OFF to cancel your subscription.

If you need any additional assistance, please call CNBC Customer Care at 877-280-4548.