Cognizant Technology Solutions Senior Customer Service Manager Salaries in Baltimore, MD | Comparably
Cognizant Technology Solutions provides IT, consulting and BPO services. read more
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Cognizant Technology Solutions Senior Customer Service Manager Salaries in Baltimore, MD

The average Cognizant Technology Solutions Senior Customer Service Manager in Baltimore, MD earns an estimated $132,088 annually, which includes an estimated base salary of $117,755 with a $14,333 bonus. Cognizant Technology Solutions' Senior Customer Service Manager compensation is $61,794 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Cognizant Technology Solutions in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Cognizant Technology Solutions earns $16,037 more on average than the Business Development Department.

Last updated 4 months ago.

$15k
$32k
$49k
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$258k
$132,088
Average Compensation
$117,755
avg. base
$14,333
avg. bonus

Senior Customer Service Manager Salaries at Cognizant Technology Solutions

In Baltimore, MD, Senior Customer Service Managers earn $403 more than Customer Service Managers.

Customer Service Manager
$132k*
CS Rep
$56k*
* estimated salary

Compensation at Cognizant Technology Solutions by Department

In Baltimore, MD, The Customer Support Department averages $16,037 more than the Business Development Department, and $18,260 less than the Sales Department

Sales
$166,448 Avg. total comp.
+$18k
Customer Support
$148,188 Avg. total comp.
Business Development
$132,151 Avg. total comp.
-$16k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Cognizant Technology Solutions reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Cognizant Technology Solutions reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Cognizant Technology Solutions Rate Their Compensation

The majority of Senior Customer Service Managers at Cognizant Technology Solutions believe they're not compensated fairly. 81% of Senior Customer Service Managers at Cognizant Technology Solutions say they receive annual bonuses, and the majority (55%) are satisfied with their benefits. See more compensation ratings at Cognizant Technology Solutions

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