Cold Stone Creamery offers the Ultimate Ice Cream Experience. read more

EMPLOYEE PARTICIPANTS: 77

TOTAL RATINGS: 526

CEO: Doug Ducey

Cold Stone Creamery Retention Score

Cold Stone Creamery is in the Bottom 40% of similar sized companies in its ability to retain quality employees. 61% of employees at Cold Stone Creamery are excited to go to work each day. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Cold Stone Creamery's Retention

BOTTOM
40%
In the Bottom 40% of 2026 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 56 Nearby Companies in Phoenix
2nd
2nd place versus 2 competitors rated on Comparably

Oct

Nov

Dec

Feb

Jun

C68 / 100

Jan

Who Ranks Cold Stone Creamery's Retention the Highest?

Department - Sales 70/100

Experience - Entry Level 69/100

Gender - Female 62/100

Who Ranks Cold Stone Creamery's Retention the Lowest?

Ethnicity - Caucasian 57/100

Cold Stone Creamery Retention At a Glance

Cold Stone Creamery's Retention score is rated a "C" by 77 employees. The category helps understand Cold Stone Creamery's focus and commitment to retaining employees in their organization.

Over the past three months, Cold Stone Creamery's Retention score has remained steady at 68/100. Cold Stone Creamery ranks in 2nd place versus 2 competitors which include Baskin Robbins and Dairy Queen. The Sales department is likely to stay at the company the longest.

Cold Stone Creamery's Retention score is in the Bottom 40% of 2026 similar sized companies (51-200 Employees) on Comparably. The Company ranks in the Bottom 45% compared to 56 nearby companies in Phoenix.

Cold Stone Creamery's Retention Trendline

Cold Stone Creamery68
Other Companies in Phoenix
Similar Size on Comparably

How Cold Stone Creamery's Retention Score is Calculated

Answer	Percent
Yes	40%
No	60%

Do you believe you're paid fairly?

Answer	Percent
Yes	92%
No	8%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	61%
No	39%

Are you typically excited about going to work each day?

Answer	Percent
Every week	0%
Once a month	0%
Once a quarter	0%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	100%
No	0%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	0%
No	0%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	0%
Secure Enough	0%
Neutral	0%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	0%
No	0%

Do you have a close friend at work?

Answer	Percent
Yes	0%
No	0%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	0%
Once a quarter	0%
Never	0%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	0%
No	0%

Do you feel burnt out at work?

Answer	Percent
Yes	100%
No	0%

Are you challenged at work?

Answer	Percent
Yes	0%
No	0%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	0%
No	0%

Are you proud to be a part of your company?

Cold Stone Creamery's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

40%

Cold Stone Creamery ranks in the Bottom 40% of other companies on Comparably with 51-200 Employees for Retention Score.

Cold Stone Creamery's Retention Rank Against Other Companies Nearby

BOTTOM

45%

Cold Stone Creamery ranks in the Bottom 45% of other companies in Phoenix for Retention Score.

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