eNPS at Cold Stone Creamery

Cold Stone Creamery's Employee Net Promoter Score (eNPS) is -10, as rated by 66 employees. Employee Net Promoter Score tracks Cold Stone Creamery employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Cold Stone Creamery to a friend? Today, 35% of Cold Stone Creamery employees would encourage their friends to become coworkers, whereas 20% are neutral and 45% would not recommend working at Cold Stone Creamery to their friends.

Last updated months ago.

Where This Score Ranks Cold Stone Creamery's eNPS

BOTTOM
40%
In the Bottom 40% of 1814 Similar Sized Companies on Comparably
BOTTOM
40%
In the Bottom 40% of 47 Nearby Companies in Phoenix
2nd
2nd place versus 2 competitors rated on Comparably

-15

Jul

-14

Oct

-13

Nov

-15

Feb

-13

Jun

-10

Jan

Promoters
Passives
Detractors

Who Ranks Cold Stone Creamery's eNPS the Highest?

Department - Sales -29/100

Experience - Entry Level -40/100

Gender - Female -40/100

Who Ranks Cold Stone Creamery's eNPS the Lowest?

Ethnicity - Caucasian -83/100

Cold Stone Creamery eNPS At a Glance

Cold Stone Creamery employees are less likely to recommend Cold Stone Creamery as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Sales department and employees with Entry Level experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Cold Stone Creamery to a friend?” Based on 66 ratings, Cold Stone Creamery ranks 2nd place versus its 2 competitors and is right below Baskin Robbins.

Compared to other companies in Phoenix, Cold Stone Creamery falls into the Bottom 40% of 47 companies. The last rating was provided months ago.