Comfort Keepers Employee Reviews
Out of 157 Comfort Keepers employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Comfort Keepers improve their work culture. The Operations team, with 83% positive reviews, reports the best experience at Comfort Keepers compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They invest in their employees
i like that they stay in touch
One perfect thing I admire so much about us is the team work....we are perfect bridge breeders
Organized, stable, all inclusive and supportive
They care about us and help us to grow and build current skills.
What does the leadership team need to get better at?
putting their workers and staff above their need to make money
Better communication and better training
Review from Customer Support Dept
Communication and Respecting staff time.
Review from Customer Support Dept
Dealing with people in general.
Review from Customer Support Dept
communicating and showing empathy for workers and clients
Review from Customer Support Dept
What is the best part about your compensation package?
My health benefits and the fact that dental is offered as well.
It was fairly done, and acceptable..
The overtime and gas reimbursement.
401k just started but insurance is delayed
Review from Operations Dept
I appreciate the overtime, holiday pay, and mileage reimbursement.
Why do you feel undervalued and what would make you feel better about your compensation?
My job and office staff doing their obligation to their workers.
Better pay , a raise every year , increase the 401k 1% is nothing and why do we need to pay from are money the administration fee of the 401k that is more then 1% of they contribute
If I am paid the 401k, social security, Medicare and medicaid contributions i made for over two years. contributions,
Benefits, adequate pay and respect
Better pay and better work environment with bosses
What are some of the best things about your team?
Work together as a team
All inclusiveness, wholistic approach, and technical support
Working together and helping with clients
They treat everyone with respect.
Everyone is always so helpful & kind.
What do your coworkers need to improve and how could you work together better?
Better work ethics and talk head to head with each other
More communication and better training
Review from Customer Support Dept
Take in all opinions and not just those as the same skin tone
Always conflict between caregivers and the schedulers.
Review from Customer Support Dept
my coworkers are hard working,diligent and keep the business running inspite of office staff
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The art on the walls is the most positive thing at the company.
They have work everyday for you
The Diversity and the Training are part of the Culture
All inclusiveness, provision of technical support
Respect, friendship,everyone is the same..
What needs to change to make the company culture better?
Open communication and better training.
Review from Customer Support Dept
Everyone should get the same respect
Respect and communication within my team.
Review from Operations Dept
What did you like most about the interview process?
it was laid back and not very stressful
New job now quit comfort Keepers after 6 yrs ..
The follow up at each stage
The answers to the questions are what i experienced from the job.
Seemed open and offered alot they did not follow thru with
Review from Customer Support Dept
What would you improve about your company's interview process?
Have someone with experience conduct interviews
What makes you most happy at work?
Having a full and completed schedule
Taking Care of others and discovering how much help is needed outside there
The fact that I am accepted for who I am
My clients are happy to see me everyday
Seeing the team members happy about being able to care for others.
Review from Operations Dept
What's going wrong and how can it be improved?
Be a better team. Work together and not against each other
The management is not dedicated to resident care
Review from Customer Support Dept
Clients are not taken care of by our franchise. Too many clients get taken on and not enough caregivers
What do you like best about your company?
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What would you most like to see improved at your company?
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