Comfort Keepers Culture | Comparably
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Comfort Keepers provides in-home care that enriches our clients' lives and helps them maintain the highest possible level of independent liv read more
EMPLOYEE
PARTICIPANTS
112
TOTAL
RATINGS
1296

Comfort Keepers Company Culture

Comfort Keepers Culture

This score is derived from employee ratings & reviews
3.2/5
Comfort Keepers' Overall Culture is rated C

Top Rated Culture Dimensions

Comfort Keepers CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Ramzi Abdine Comfort Keepers' CEO
Ramzi Abdine
63 /100

Diversity at Comfort Keepers

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at Comfort Keepers have rated Team, Outlook, and Work Culture as the highest categories they have scored

Women at Comfort Keepers

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Comfort Keepers have rated Team, Work Culture, and CEO Rating as the highest categories they have scored

Comfort Keepers eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-5

Comfort Keepers employees are -5% more likely to recommend Comfort Keepers as a great place to work

42%Promoters
11%Passives
47%Detractors

Working at Comfort Keepers

Working at Comfort Keepers is rated below average by 112 employees, across various culture dimensions. Comfort Keepers employees rate Environment highest among all categories, and think that Perks And Benefits and Professional Development have the most room for improvement, putting Comfort Keepers’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Los Angeles. See below in detail how working at Comfort Keepers was rated by employees.

Overall Company Culture at Comfort Keepers

C

Overall Company Culture at Comfort Keepers is rated C

Last updated months ago

Bottom
40%

Comfort Keepers ranks in the Bottom 40% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 112 Employees

View Results
0
20
40
60
80
100
Operations
71
Operations71
Communications
67
Communications67
Customer Support
60
Customer Support60
HR
56
HR56

Comfort Keepers Employee Reviews

Out of 157 Comfort Keepers employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Comfort Keepers improve their work culture.

70%
30%
Positive Reviews70%
Constructive Feedback30%

Positive Reviews From Comfort Keepers Employees

  • What makes you most happy at work?
    Having a full and completed schedule
  • What do you like best about the leadership team?
    They invest in their employees
  • What did you like most about the interview process?
    it was laid back and not very stressful

Constructive Feedback From Comfort Keepers Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    My job and office staff doing their obligation to their workers.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better pay , a raise every year , increase the 401k 1% is nothing and why do we need to pay from are money the administration fee of the 401k that is more then 1% of they contribute
  • What does the leadership team need to get better at?
    putting their workers and staff above their need to make money

Comfort Keepers Company Information

Comfort Keepers Company Overview

Comfort Keepers provides in-home care that enriches our clients' lives and helps them maintain the highest possible level of independent liv

Comfort Keepers was founded in 1998 and its current CEO is Ramzi Abdine. Since its inception 28 years ago, Comfort Keepers has grown to 10000 employees.

Comfort Keepers Mission, Vision & Values

Comfort Keepers Mission & Values

Our mission is to provide the highest quality of in-home care services for our valued clients so that they can enjoy a more enriched, comfortable, and safe life in their own home.

Headquarter1 Park Plaza
Irvine, CA 92614
United States of America
Websitewww.comfortkeepers.com
Founding Date1998
Tel (800) 387-2415
Company StatusPrivate
Jobswww.comfortkeepers.jobs

Comfort Keepers Competitors

Comfort Keepers competitors include Maxim Healthcare and Visiting Angels. Comfort Keepers ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Comfort Keepers compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Maxim Healthcare's Logo
    Maxim Healthcare
    3.2/5
  2. #2
    Comfort Keepers' Logo
    Comfort Keepers
    3.2/5
  3. #3
    Visiting Angels' Logo
    Visiting Angels
    2.9/5
A Day in the Life
A Day in the Life
Comfort Keepers employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Comfort Keepers report the work pace is moderate
Work Pace
A Day in the Life
81% of Comfort Keepers employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Comfort Keepers employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Comfort Keepers employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Comfort Keepers employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
72% of Comfort Keepers employees call their work environment positive
Environment

Comfort Keepers Employees

Comfort Keepers has 10000 employees. 112 employees at Comfort Keepers have reviewed Comfort Keepers across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 112 Comfort Keepers employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Comfort Keepers are mostly dissatisfied with their total compensation at Comfort Keepers, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Comfort Keepers are generally satisfied with their team. 112 Participants grade the quality of their coworkers a B. The majority believe the meetings at Comfort Keepers are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Comfort Keepers believe the environment at Comfort Keepers is positive. Most Participants believe the pace of work at Comfort Keepers is moderate. About 69% of the employees at Comfort Keepers work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Comfort Keepers are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Comfort Keepers - Employee Onboarding

The prevailing opinion from employees about joining Comfort Keepers is that the company was very prepared on their first day. Comfort Keepers employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Comfort Keepers KPIs and OKRs

At Comfort Keepers 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Comfort Keepers' KPIs and OKRs is essential for its success. Out of 7 Comfort Keepers employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes71%
No29%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Comfort Keepers CEO & Leadership

Comfort Keepers CEO - Ramzi Abdine

Ramzi Abdine Comfort Keepers' CEO
63 /100

Comfort Keepers’s CEO Ramzi Abdine started in this role in 2023. Ramzi’s approval rate is lower compared to CEOs at similar sized companies, putting Ramzi in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Los Angeles. Ramzi Abdine’s employees rank Comfort Keepers in the Top 35% for Environment, in the Top 35% for Team, and in the Top 40% for Outlook. Abdine is generally unpopular with Comfort Keepers employees, but ranks especially low with employees in the Customer Support department, and by employees in the HR department and employees with 1 to 3 Years experience. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO.

Comfort Keepers Leadership

The Comfort Keepers Executive Team is rated a “C+” and led by CEO Ramzi Abdine, Global Vice President, Digital Marketing Bryan Huber, and Vice President of Marketing & Communications Mary Bowman

  • Ramzi Abdine  CEO / President

    Ramzi Abdine CEO / President

    Ramzi Abdine serves as the CEO / President of Comfort Keepers.

  • Bryan Huber Global Vice President, Digital Marketing

    Bryan Huber serves as the Global Vice President, Digital Marketing of Comfort Keepers.

  • Mary Bowman Vice President of Marketing & Communications

    Mary Bowman serves as the Vice President of Marketing & Communications of Comfort Keepers.

  • Christal Boone Vice President of Operations

    Christal Boone serves as the Vice President of Operations of Comfort Keepers.

  • Tonia Crowley Vice President Operations

    Tonia Crowley serves as the Vice President Operations of Comfort Keepers.

  • Nancy Neff VP Sales

    Nancy Neff serves as the VP Sales of Comfort Keepers.

  • Lisa Ripley VP, Operations

    Lisa Ripley serves as the VP, Operations of Comfort Keepers.

Comfort Keepers Salaries

How much does Comfort Keepers pay?

How much do people at Comfort Keepers get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Comfort Keepers is $114,383, or $54 per hour, while the estimated median salary is $108,639, or $52 per hour.

At Comfort Keepers, the highest paid job is a Director of Product at $197,398 annually and the lowest is a CS Rep at $50,166 annually. Average Comfort Keepers salaries by department include: Engineering at $143,509, Legal at $156,455, Admin at $57,138, and Operations at $85,239. Half of Comfort Keepers salaries are above $108,639.

66 employees at Comfort Keepers rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 204 ratings) while 62 employees at Comfort Keepers rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 67 ratings).

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$106k
$106k33rd Percentile
50th Percentile
$155k
$155k50th Percentile
67th Percentile
$197k
$197k67th Percentile
83rd Percentile
$242k
$242k83rd Percentile
100th Percentile
$249k
$249k100th Percentile
$114,383*
Average Compensation
$108,639*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Comfort Keepers Salaries by Department

Explore Comfort Keepers Salaries

Diversity & Inclusion at Comfort Keepers

Diverse employees at Comfort Keepers score the company 68/100 across various culture categories, placing Comfort Keepers in the Top 40% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Comfort Keepers across various culture dimensions.

Ranked Culture the Highest

Women 71/100
Department - Operations
Men N/A/100
Diverse Employees 53/100
Department - Customer Support

Ranked Culture the Lowest

Women 56/100
Department - HR
Men N/A/100
Diverse Employees N/A/100

Comfort Keepers Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

Comfort Keepers PTO

Comfort Keepers' PTO and Vacation policy typically gives 0-10 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Comfort Keepers' 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Comfort Keepers' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time25%
Vacation Policy25%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo40%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo60%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Comfort Keepers Careers

Comfort Keepers Jobs

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Let Comfort Keepers Know You Want To Work There

Overview of Candidates Interested in Comfort Keepers on Comparably

Candidates By Department

Finance
33%
HR
33%
Admin
33%

Candidates By Location

San Francisco
33%
Kansas City
33%
Other
33%

Frequently Asked Questions regarding Comfort Keepers

What is Comfort Keepers address?

Comfort Keepers location is at 1 Park Plaza

Who is the CEO of Comfort Keepers?

Comfort Keepers CEO is Ramzi Abdine, their score by employees is 63

What is Comfort Keepers eNPS?

The eNPS for Comfort Keepers is -5

What is the salary for SEM Manager in Comfort Keepers?

SEM Manager average salary in the US is 82k

What are the salaries in the IT in Comfort Keepers?

The average salaries for IT in Comfort Keepers is 109k

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