Close the hotel and reopen with a whole new owner and system
Different management with professionals who know how to value good employees when they have them.
Communication and for management to actually have meetings to help keep everyone and everything on track
Management and Owners need to learn how to treat their employees with respect and in a professional manner.
The whole system and how the hotel is managed. It has lost so much business because of the way management treats and handles guests.
Neither the management or the Owners are professional. They do not help employees with work due to being understaffed they expect the one employee on duty to be able to manage the entire hotel including doing laundry, front desk, and housekeeping if needed.