Out of 69 Comfort Suites employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Comfort Suites improve their work culture. The Customer Support team, with 78% positive reviews, reports the best experience at Comfort Suites compared to all other departments at the company.
Management and Owners need to learn how to treat their employees with respect and in a professional manner.
They need better communication among departments
Neither the management or the Owners are professional. They do not help employees with work due to being understaffed they expect the one employee on duty to be able to manage the entire hotel including doing laundry, front desk, and housekeeping if needed.
Not undervalued, but the benefits could be a lot better than they are.
Review from Customer Support Dept
It's not the conversation that I desire is just the camaraderie that should go with a workplace of people who are in careers for long-term and the relationships you should develop with your co-workers that you do spend years upon years working side-by-side doesn't happen in my company at least not i
Not paid a living wage, no PTO or insurance options.
Review from Customer Support Dept
To have medical benefits and better pay.
Review from Customer Support Dept
Communication and for management to actually have meetings to help keep everyone and everything on track
They need to actually know their job and stop being catty and bossy
Review from Customer Support Dept
Attitude and customer service skills
Different management with professionals who know how to value good employees when they have them.
They act like were beneath everybody else
Review from Customer Support Dept
Close the hotel and reopen with a whole new owner and system
The whole system and how the hotel is managed. It has lost so much business because of the way management treats and handles guests.
I mean just anybody that doesn't like absolutely love their job say that they're excited to go I mean I don't mind going it's not like I'm going to see a really gorgeous mid 30s newly single woman who wants to marry marry you know I try to stay positive about it
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