Compass Group USA Employee Reviews
Out of 364 Compass Group USA employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Compass Group USA improve their work culture. The Admin team, with 92% positive reviews, reports the best experience at Compass Group USA compared to all other departments at the company. The Sales team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The open communication The follow up with the development of the staff
The communication is always great
Fantastic inspiring talented driven and honest
It's too early to create a profile
Great personality and respectful Great
What does the leadership team need to get better at?
People skills and giving direction.
Communicating, listening to the employees, and be understanding
Hold the manager accountable and taking employees concers more serious, they seriously should just fire the manager
Communication, training, and showing respect to everyone.
At doing their jobs better
What is the best part about your compensation package?
The entire package from rhe compensation to the benefit
Great benefits salery vacations atmosphere
PTO benefits package kicks in right away
Vacation and vacation and more Vacation
Healthcare insurance is one of the best parts of the compensation package.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because i went through classes in the company to learn more. And i get paid the same amount as someone who didnt.
My boss orders me around like a child instead of speaking to me like her employee. My boss also when upset with me will purposely act like I'm not even present, while I'm standing right there!
Morepay and overtime as neede
Who is doing too many jobs have too many people and not being compensated for it. The pay stinks in there.
Review from Operations Dept
Parental Leave for Managers or non-union employees.
What are some of the best things about your team?
They are outgoing and friendy
The vast experience of the team
Teamwork makes the dream work, my favorite saying.
My fellow coworkers are amazing
I have some of the best coworkers
What do your coworkers need to improve and how could you work together better?
My coworkers need to speak up about the verbal abuse from our manager
Professionalism and togetherness daily with pride
Management is horrible and needs improvement
people are not on time, they lack professionalism in the meetings. Working like a team , helping each other out.
Honesty, integrity, interpersonal skills and open minds
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
We have no culture and our environment is keep everything perfect without being seen.
They are friendly and helpful
Fellow coworkers are like family
I enjoyed cooking for the residence
The customers we serve are extremly positive and supportive
What needs to change to make the company culture better?
Company meetings about inclusion and treating others fairly
A have a lot on this subject to share
Pay us a fair living wage. Paid time off for sick leave.
Review from Customer Support Dept
Better management or an improvement
Better supervisor, hire more people
What did you like most about the interview process?
They were all proffesionals and friendly
Years ago there was a recruiter who was excellent at her job and made me feel secure in my decision to join.
I was made to feel welcome and appreciated.
The interview process was quick and easy.
Review from Operations Dept
Facetime with the VP and a tour of the facility prior to starting.
Review from Operations Dept
What would you improve about your company's interview process?
Clear communication and follow through with placement and training
Management makes everything bad here
Not hire for knowledge not looks
Everyone given the same opportunities and going through the same procedures. Some staff members brought their relatives through the back door and got hired immediately. I saw lots of unfairness in the hiring process.
Review from Admin Dept
Better support with uniforms, aprons, onboarding and how to get fingerprints.
Review from Customer Support Dept
What makes you most happy at work?
Being busy and helpful to our customers
Making patients smile and getting them to eat
Training for upward mobility; I know I am valued and see a great future for myself with the company.
The children and few coworkers
Great people and great food.
What's going wrong and how can it be improved?
Better pay more structured work and let management do their job for a change
Review from Operations Dept
Many ways Simple atll the way up to realistic
Fix the management team at the core
The company needs to step up and care about the people that are making the money for them and pay their employees what they are worth
Review from Sales Dept
Josh Wojiekowski and Amanda Guerrero are very toxic people who create a toxic work environ.
Review from Customer Support Dept
What would you most like to see improved at your company?
The thing I would like to improve is just everybody coming together