Compass Group USA Employee Reviews
Out of 377 Compass Group USA employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Compass Group USA improve their work culture. The Admin team, with 92% positive reviews, reports the best experience at Compass Group USA compared to all other departments at the company. The Sales team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Paying attention to their team, supervising their team, not being friends with the team
Review from Operations Dept · Posted 23 days ago
People skills and giving direction.
Communicating, listening to the employees, and be understanding
Hold the manager accountable and taking employees concers more serious, they seriously should just fire the manager
Communication, training, and showing respect to everyone.
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, I feel undervalued every time I try to resolve an issue through supervisors it never gets done
Review from Operations Dept · Posted 23 days ago
Compensation was fair, we drove incredible numbers with a lean team and that was only possible due to what we implimented. Dispite our successes, other reagions did not succeed and new leadership initiatives plan to restructure.
I feel undervalued because i went through classes in the company to learn more. And i get paid the same amount as someone who didnt.
My boss orders me around like a child instead of speaking to me like her employee. My boss also when upset with me will purposely act like I'm not even present, while I'm standing right there!
Morepay and overtime as neede
What do your coworkers need to improve and how could you work together better?
We don't have meetings before shifts coworkers speak in their own language around English employees all the time
Review from Operations Dept · Posted 23 days ago
My coworkers need to speak up about the verbal abuse from our manager
Professionalism and togetherness daily with pride
Management is horrible and needs improvement
people are not on time, they lack professionalism in the meetings. Working like a team , helping each other out.
What needs to change to make the company culture better?
New msnagment team. They do not observe or pay attention to the floor or want to take responsibilities for duties. They push one duty off to another and talk openly on the floor about strategies in front of associates.
Review from Operations Dept · Posted 23 days ago
Company meetings about inclusion and treating others fairly
A have a lot on this subject to share
Pay us a fair living wage. Paid time off for sick leave.
Review from Customer Support Dept
Better management or an improvement
What would you improve about your company's interview process?
Clear communication and follow through with placement and training
Management makes everything bad here
Not hire for knowledge not looks
Everyone given the same opportunities and going through the same procedures. Some staff members brought their relatives through the back door and got hired immediately. I saw lots of unfairness in the hiring process.
Review from Admin Dept
Better support with uniforms, aprons, onboarding and how to get fingerprints.
Review from Customer Support Dept
What's going wrong and how can it be improved?
investigation also cameras that workscameras. I was told yesterday after following the report my coat was stolen and they couldn't tell me what happened to it. I was so told have no control over the cameras united does.
Review from Operations Dept · Posted 23 days ago
Better pay more structured work and let management do their job for a change
Review from Operations Dept
Many ways Simple atll the way up to realistic
Fix the management team at the core
The company needs to step up and care about the people that are making the money for them and pay their employees what they are worth
Review from Sales Dept
What would you most like to see improved at your company?
The thing I would like to improve is just everybody coming together