-75
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Consilium Staffing
Marketing or Exec? Claim Your Free Account
About Consilium Staffing's Brand
Consilium Staffing provide solutions to our providers and clients as they engage in the practice and use of locum tenens.
Brand at a Glance
53%
Customer Loyalty
3/5
Product Quality
2.5/5
Pricing
2.3/5
Customer Service
Consilium Staffing NPS
Consilium Staffing's Net Promoter Score (NPS) is a -75 with 0% Promoters, 25% Passives, and 75% Detractors. Net Promoter Score tracks whether Consilium Staffing's customers would recommend using the product based on a scale of -100 to 100.
Consilium Staffing Overall NPS
| 0% | Promoters |
|---|---|
| 25% | Passives |
| 75% | Detractors |
Consilium Staffing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 0 | Jan 2022 | 0 |
Jul 2022 -50 | Jul 2022 | -50 |
Aug 2022 -66 | Aug 2022 | -66 |
Nov 2024 -75 | Nov 2024 | -75 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Consilium Staffing Customer Loyalty
53%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
53% of Consilium Staffing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Consilium Staffing Product Quality
3/5
Consilium Staffing has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Consilium Staffing's overall Product Quality score rated by its users and customers.
Consilium Staffing Product Information
Consilium Staffing’s product quality score is a 3 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Staffing and Recruiting
Consilium Staffing Pricing
Consilium Staffing ROI & Value For Money
2.5/5
Consilium Staffing has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Consilium Staffing's overall ROI score rated by its users and customers.
Consilium Staffing Customer Satisfaction (CSAT)
Consilium Staffing Customer Satisfaction (CSAT) Score
50 / 100
Consilium Staffing has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Consilium Staffing Customer Service
2.3/5
Consilium Staffing has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Consilium Staffing's overall Customer Service score rated by its users and customers.
About Consilium Staffing's Customer Service
Address
6225 State Highway 161, Irving, TX 75038
Website
http://consiliumstaffing.com/
Consilium Staffing as an Employer
Consumer vs. Employees
Consilium Staffing scored a -75 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Consilium Staffing would recommend the brand to a friend. ENPS measures how likely Consilium Staffing employees would recommend working at Consilium Staffing to a friend.
Net Promoter Score
-75
NPS Score
| 0% | Promoters |
|---|---|
| 25% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
49
eNPS Score
| 62% | Promoters |
|---|---|
| 25% | Passive |
| 13% | Detractors |
