Convey Health Solutions Culture | Comparably
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Convey Health Solutions Claimed Company
"Convey Health Solutions is a provider of enrollment processing, premium billing, reconciliation and member services for the healthcare industry." read more
EMPLOYEE
PARTICIPANTS
44
TOTAL
RATINGS
505

Convey Health Solutions Company Culture

Convey Health Solutions Culture

This score is derived from employee ratings & reviews
2.2/5
Convey Health Solutions' Overall Culture is rated F

Top Rated Culture Dimensions

Convey Health Solutions CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Stephen Farrell Convey Health Solutions' CEO
Stephen Farrell
52 /100

Diversity at Convey Health Solutions

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Convey Health Solutions have rated CEO Rating, Meetings, and Work Culture as the highest categories they have scored

Women at Convey Health Solutions

Convey Health Solutions eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

Convey Health Solutions employees are -35% more likely to recommend Convey Health Solutions as a great place to work

25%Promoters
15%Passives
60%Detractors

Working at Convey Health Solutions

Working at Convey Health Solutions is rated below average by 44 employees, across various culture dimensions. Convey Health Solutions employees rate eNPS highest among all categories, and think that Perks And Benefits and Leadership have the most room for improvement, putting Convey Health Solutions’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Convey Health Solutions was rated by employees.

Overall Company Culture at Convey Health Solutions

F

Overall Company Culture at Convey Health Solutions is rated F

Last updated months ago

Bottom
5%

Convey Health Solutions ranks in the Bottom 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 44 Employees

View Results
0
20
40
60
80
100
Customer Support
45
Customer Support45

Convey Health Solutions Employee Reviews

Out of 19 Convey Health Solutions employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Convey Health Solutions improve their work culture.

40%
60%
Positive Reviews40%
Constructive Feedback60%

Positive Reviews From Convey Health Solutions Employees

  • What is most positive about the culture and environment at your company?
    People in general are pleasant
  • What did you like most about the interview process?
    Good pace and positive discussions
  • What do you like best about the leadership team?
    They take leadership in things

Constructive Feedback From Convey Health Solutions Employees

  • What's going wrong and how can it be improved?
    Leadership is poor. They are not trustworthu.
  • What does the leadership team need to get better at?
    Develop a strategy. Communicate it
  • What do your coworkers need to improve and how could you work together better?
    Reapect goes a long way, treat others how you want to be treated

Convey Health Solutions Company Information

Convey Health Solutions Company Overview

"Convey Health Solutions is a provider of enrollment processing, premium billing, reconciliation and member services for the healthcare industry."

Convey Health Solutions Mission, Vision & Values

Convey Health Solutions Mission Statement

To improve health plan operations and elevate the customer experience.

Convey Health Solutions Vision Statement

Empowering health plans to excel through technology, service and advisory experience.

Convey Health Solutions Values

  • Service
  • Healthcare
  • Technology
HeadquarterFort Lauderdale, FL 33323
United States of America
Websitewww.conveyhealthsolutions.com/
Founding Date2001
Company StatusPrivate

Convey Health Solutions Competitors

Convey Health Solutions competitors include CitiusTech. Convey Health Solutions ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Convey Health Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    CitiusTech's Logo
    CitiusTech
    3.5/5
  2. #2
    Convey Health Solutions' Logo
    Convey Health Solutions
    2.2/5
A Day in the Life
A Day in the Life
Convey Health Solutions employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Convey Health Solutions report the work pace is moderate
Work Pace
A Day in the Life
52% of Convey Health Solutions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Convey Health Solutions employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
78% of Convey Health Solutions employees call their work environment negative
Environment

Convey Health Solutions Employees

44 employees at Convey Health Solutions have reviewed Convey Health Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 44 Convey Health Solutions employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Convey Health Solutions are mostly dissatisfied with their total compensation at Convey Health Solutions, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Convey Health Solutions are mostly dissatisfied with their team. 44 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Convey Health Solutions are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Convey Health Solutions believe the environment at Convey Health Solutions is negative. Most Participants believe the pace of work at Convey Health Solutions is moderate. About 68% of the employees at Convey Health Solutions work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Convey Health Solutions are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Convey Health Solutions - Employee Onboarding

The prevailing opinion from employees about joining Convey Health Solutions is that the company was unprepared on their first day. Convey Health Solutions employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Convey Health Solutions KPIs and OKRs

At Convey Health Solutions 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Convey Health Solutions' KPIs and OKRs is essential for its success. Out of 4 Convey Health Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Convey Health Solutions CEO & Leadership

Convey Health Solutions CEO - Stephen Farrell

Stephen Farrell Convey Health Solutions' CEO
52 /100

Stephen’s approval rate is lower compared to CEOs at similar sized companies, putting Stephen in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Fort Lauderdale, FL. Stephen Farrell’s employees rank Convey Health Solutions in the Bottom 20% for Professional Development, in the Bottom 15% for Outlook, and in the Bottom 10% for Compensation. When compared to Convey Health Solutions’s competitors, Stephen Farrell ranks below CitiusTech CEO Rizwan Koita.

Convey Health Solutions Leadership

The Convey Health Solutions Executive Team is rated a “F” and led by CEO Stephen Farrell, Chief Financial Officer, Executive Vice President and Director Timothy Fairbanks, and Senior Vice President of Operations Support Kevin Kitch

  • Stephen Farrell  CEO / President

    Stephen Farrell CEO / President

    Stephen Farrell serves as the CEO / President of Convey Health Solutions.

  • Timothy Fairbanks Chief Financial Officer, Executive Vice President and Director

    Mr. Timothy Fairbanks, also known as Tim, serves as the Chief Financial Officer and has been Executive Vice President of... read more

  • Kevin Kitch Senior Vice President of Operations Support

    Mr. Kevin Kitch serves as Senior Vice President of Operations Support at Convey Health Solutions, Inc. Mr. Kitch leads... read more

  • Scott Tracey Senior Vice President of Information Technology

    Mr. Scott Tracey serves as a Senior Vice President of Information Technology at Convey Health Solutions, Inc.

  • Gillian Hsieh Senior Vice President of Financial Planning and Analysis

    Ms. Gillian Hsieh serves as a Senior Vice President of Financial Planning and Analysis at Convey Health Solutions, Inc.... read more

  • Jonathan A. Starr Executive Vice President

    Mr. Jonathan A. Starr serves as an Executive Vice President of Convey Health Solutions, Inc. Mr. Starr served as Chief... read more

  • Stephanie Jones Senior Vice President and General Manager of Medicare Part D Business Segment

    Stephanie Jones serves as a Senior Vice President and General Manager of Medicare Part D Business Segment at Convey... read more

  • Glenn M. Parker M.d. Founder, Chief Medical Officer and Director

    Dr. Glenn M. Parker, M.d., founded Convey Health Solutions, Inc. in 2003 and serves as its Chief Medical Officer and... read more

  • Steven Mead CPA Senior Vice President of Finance

    Mr. Steven Mead, CPA serves as Senior Vice President of Finance at Convey Health Solutions, Inc.

Convey Health Solutions Salaries

How much does Convey Health Solutions pay?

How much do people at Convey Health Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Convey Health Solutions is $124,726, or $59 per hour, while the estimated median salary is $134,973, or $64 per hour.

At Convey Health Solutions, the highest paid job is a Director of Sales at $208,025 annually and the lowest is an Admin Assistant at $40,865 annually. Average Convey Health Solutions salaries by department include: Marketing at $122,624, Business Development at $115,275, Engineering at $140,324, and Product at $153,111. Half of Convey Health Solutions salaries are above $134,973.

22 employees at Convey Health Solutions rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 71 ratings) while 21 employees at Convey Health Solutions rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 25 ratings).

Salaries contributed from Convey Health Solutions employees include job titles like CS Rep and IT Support Engineer. Comparably data has a total of 1 salary records from Convey Health Solutions employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$103k
$103k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$185k
$185k50th Percentile
67th Percentile
$235k
$235k67th Percentile
83rd Percentile
$265k
$265k83rd Percentile
100th Percentile
$286k
$286k100th Percentile
$124,726*
Average Compensation
$134,973*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Convey Health Solutions Salaries by City

Convey Health Solutions Salaries by Department

Explore Convey Health Solutions Salaries

Diversity & Inclusion at Convey Health Solutions

Diverse employees at Convey Health Solutions score the company 37/100 across various culture categories, placing Convey Health Solutions in the Bottom 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Convey Health Solutions across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees 36/100
Department - Customer Support

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Convey Health Solutions Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Unique Office Space

Convey Health Solutions PTO

Convey Health Solutions' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Convey Health Solutions' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Convey Health Solutions' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo33%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Convey Health Solutions Careers

Convey Health Solutions Jobs

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Let Convey Health Solutions Know You Want To Work There

Overview of Candidates Interested in Convey Health Solutions on Comparably

Candidates By Department

All Industries
40%
Sales
20%
Design
20%
Customer Support
20%

Candidates By Location

Pensacola
20%
Fort Lauderdale
20%
Port Saint Lucie
20%
Orangeburg
20%
Nashville
20%

Frequently Asked Questions regarding Convey Health Solutions

Who is the CEO of Convey Health Solutions?

Convey Health Solutions CEO is Stephen Farrell, their score by employees is 52

What is Convey Health Solutions eNPS?

The eNPS for Convey Health Solutions is -35

What is the salary for IT Support Engineer in Convey Health Solutions?

IT Support Engineer average salary in the US is 93k

What are the salaries in the Product in Convey Health Solutions?

The average salaries for Product in Convey Health Solutions is 153k

Who are Convey Health Solutions competitors?

Convey Health Solutions main competitors are CitiusTech

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