


Diverse employees at Convey Health Solutions have rated CEO Rating, Meetings, and Work Culture as the highest categories they have scored
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Anonymously Rate Your Experience & Make Work BetterConvey Health Solutions employees are -35% more likely to recommend Convey Health Solutions as a great place to work
| 25% | Promoters |
|---|---|
| 15% | Passives |
| 60% | Detractors |
Working at Convey Health Solutions is rated below average by 44 employees, across various culture dimensions. Convey Health Solutions employees rate eNPS highest among all categories, and think that Perks And Benefits and Leadership have the most room for improvement, putting Convey Health Solutions’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Convey Health Solutions was rated by employees.
Overall Company Culture at Convey Health Solutions is rated F
Last updated months ago
Convey Health Solutions ranks in the Bottom 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 19 Convey Health Solutions employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Convey Health Solutions improve their work culture.
| Positive Reviews | 40% |
|---|---|
| Constructive Feedback | 60% |
What is most positive about the culture and environment at your company?People in general are pleasant
What did you like most about the interview process?Good pace and positive discussions
What do you like best about the leadership team?They take leadership in things
What's going wrong and how can it be improved?Leadership is poor. They are not trustworthu.
What does the leadership team need to get better at?Develop a strategy. Communicate it
What do your coworkers need to improve and how could you work together better?Reapect goes a long way, treat others how you want to be treated
"Convey Health Solutions is a provider of enrollment processing, premium billing, reconciliation and member services for the healthcare industry."
To improve health plan operations and elevate the customer experience.
Empowering health plans to excel through technology, service and advisory experience.
| Headquarter | Fort Lauderdale, FL 33323 United States of America |
|---|---|
| Website | www.conveyhealthsolutions.com/ |
| Founding Date | 2001 |
| Company Status | Private |
Convey Health Solutions competitors include CitiusTech. Convey Health Solutions ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Convey Health Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

44 employees at Convey Health Solutions have reviewed Convey Health Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 44 Convey Health Solutions employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Convey Health Solutions are mostly dissatisfied with their total compensation at Convey Health Solutions, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Convey Health Solutions are mostly dissatisfied with their team. 44 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Convey Health Solutions are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Convey Health Solutions believe the environment at Convey Health Solutions is negative. Most Participants believe the pace of work at Convey Health Solutions is moderate. About 68% of the employees at Convey Health Solutions work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Convey Health Solutions are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Convey Health Solutions is that the company was unprepared on their first day. Convey Health Solutions employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Convey Health Solutions 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Convey Health Solutions' KPIs and OKRs is essential for its success. Out of 4 Convey Health Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Stephen’s approval rate is lower compared to CEOs at similar sized companies, putting Stephen in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Fort Lauderdale, FL. Stephen Farrell’s employees rank Convey Health Solutions in the Bottom 20% for Professional Development, in the Bottom 15% for Outlook, and in the Bottom 10% for Compensation. When compared to Convey Health Solutions’s competitors, Stephen Farrell ranks below CitiusTech CEO Rizwan Koita.
The Convey Health Solutions Executive Team is rated a “F” and led by CEO Stephen Farrell, Chief Financial Officer, Executive Vice President and Director Timothy Fairbanks, and Senior Vice President of Operations Support Kevin Kitch
Stephen Farrell CEO / President
Stephen Farrell serves as the CEO / President of Convey Health Solutions.
Timothy Fairbanks Chief Financial Officer, Executive Vice President and Director
Mr. Timothy Fairbanks, also known as Tim, serves as the Chief Financial Officer and has been Executive Vice President of... read more
Kevin Kitch Senior Vice President of Operations Support
Mr. Kevin Kitch serves as Senior Vice President of Operations Support at Convey Health Solutions, Inc. Mr. Kitch leads... read more
Scott Tracey Senior Vice President of Information Technology
Mr. Scott Tracey serves as a Senior Vice President of Information Technology at Convey Health Solutions, Inc.
Gillian Hsieh Senior Vice President of Financial Planning and Analysis
Ms. Gillian Hsieh serves as a Senior Vice President of Financial Planning and Analysis at Convey Health Solutions, Inc.... read more
Jonathan A. Starr Executive Vice President
Mr. Jonathan A. Starr serves as an Executive Vice President of Convey Health Solutions, Inc. Mr. Starr served as Chief... read more
Stephanie Jones Senior Vice President and General Manager of Medicare Part D Business Segment
Stephanie Jones serves as a Senior Vice President and General Manager of Medicare Part D Business Segment at Convey... read more
Glenn M. Parker M.d. Founder, Chief Medical Officer and Director
Dr. Glenn M. Parker, M.d., founded Convey Health Solutions, Inc. in 2003 and serves as its Chief Medical Officer and... read more
Steven Mead CPA Senior Vice President of Finance
Mr. Steven Mead, CPA serves as Senior Vice President of Finance at Convey Health Solutions, Inc.
How much do people at Convey Health Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Convey Health Solutions is $124,726, or $59 per hour, while the estimated median salary is $134,973, or $64 per hour.
At Convey Health Solutions, the highest paid job is a Director of Sales at $208,025 annually and the lowest is an Admin Assistant at $40,865 annually. Average Convey Health Solutions salaries by department include: Marketing at $122,624, Business Development at $115,275, Engineering at $140,324, and Product at $153,111. Half of Convey Health Solutions salaries are above $134,973.
22 employees at Convey Health Solutions rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 71 ratings) while 21 employees at Convey Health Solutions rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 25 ratings).
Salaries contributed from Convey Health Solutions employees include job titles like CS Rep and IT Support Engineer. Comparably data has a total of 1 salary records from Convey Health Solutions employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $103k | $103k | 17th Percentile |
33rd Percentile $130k | $130k | 33rd Percentile |
50th Percentile $185k | $185k | 50th Percentile |
67th Percentile $235k | $235k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $286k | $286k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Convey Health Solutions score the company 37/100 across various culture categories, placing Convey Health Solutions in the Bottom 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Convey Health Solutions across various culture dimensions.
Convey Health Solutions' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Convey Health Solutions' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Convey Health Solutions' benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
All Industries | 40% | |
|---|---|---|
Sales | 20% | |
Design | 20% | |
Customer Support | 20% |
Candidates By Location
Pensacola | 20% | |
|---|---|---|
Fort Lauderdale | 20% | |
Port Saint Lucie | 20% | |
Orangeburg | 20% | |
Nashville | 20% |
Who is the CEO of Convey Health Solutions?
Convey Health Solutions CEO is Stephen Farrell, their score by employees is 52
What is Convey Health Solutions eNPS?
The eNPS for Convey Health Solutions is -35
What is the salary for IT Support Engineer in Convey Health Solutions?
IT Support Engineer average salary in the US is 93k
What are the salaries in the Product in Convey Health Solutions?
The average salaries for Product in Convey Health Solutions is 153k
Who are Convey Health Solutions competitors?
Convey Health Solutions main competitors are CitiusTech