-10
eNPS Score
Q&A With Costa Employees
Costa employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Costa
Customer service and drinks quality
Supportive, helpful and they are nice
The friendly staff and amazing coffee
Great team overall. Wide range of abilities.
having a lot more better staff
Q&A With Costa Employees
IDX: 0 TOT: 10
How would you describe your overall experience interviewing at Costa?
Don’t be fooled by the flattery in the interview process. Make sure you ask a lot of questions about management style and flexibility.
What's the pay like for Marketing roles at Costa?
Below average.
What's the vibe like in the Marketing dept at Costa? How many hours are you working?
High stress. Ops points fingers at everything you do wrong rather than what is done right
What's the Marketing team like at Costa?
Marketing is really run by the Ops team. It is a good ole boys club and it is more that Marketing becomes assistants to what Ops wants rather than any creativity or strategy.
What unique perks and benefits does Costa provide?
Weekly pay and 4 floating holidays.
What do employees at Costa think about their benefits?
Costa employees rate their overall benefits an A- and most of them think the perks are Fantastic. 83% of Costa employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at Costa?
67% of the same employees also feel like Costa is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Costa.
Curious about what work's like at Costa?
Anonymously Ask Costa Employees Any Question
Should I work at Costa?
40% of Costa employees would encourage their friends to become coworkers, whereas 10% are neutral and 50% would not recommend working at Costa to their friends.
| 40% | Promoters |
|---|---|
| 10% | Passive |
| 50% | Detractors |
