75
out of 100
Introduced in 1983, when a few fishermen decided the world needed better sunglasses, Costa has become a leader in the performance sunglass read more
Costa Competitors
Costa competitors include Whitbread, Starbucks, Oakley, Tesco and Pret A Manger. Costa ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Costa compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
4th
Gender Rank
5th
Diversity Rank
3rd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Costa Culture vs Competitors:
CEO Ratings Comparison
Costa's CEO Score Ranks 2nd
10 Employees at Costa rate Christopher Rogers a 75 out of 100, which ranks them 2nd below Whitbread's CEO,Alison Brittain. Last rating was months ago.
- 1st
Alison BrittainWhitbread46 Employees at Whitbread rate Alison Brittain a 75 out of 100, which ranks them 1st out of Costa's competitors. Last rating was months ago.
- 3rd
Howard SchultzStarbucks66out of 1001947 Employees at Starbucks rate Howard Schultz a 66 out of 100, which ranks them 3rd out of Costa's competitors. Last rating was 2 days ago.
- 4th
Luca TaitOakley64out of 10053 Employees at Oakley rate Luca Tait a 64 out of 100, which ranks them 4th out of Costa's competitors. Last rating was 2 months ago.
- 5thDavid LewisTesco57out of 100
90 Employees at Tesco rate David Lewis a 57 out of 100, which ranks them 5th out of Costa's competitors. Last rating was months ago.
- 6th
Clive SchleePret A Manger56out of 100141 Employees at Pret A Manger rate Clive Schlee a 56 out of 100, which ranks them 6th out of Costa's competitors. Last rating was 2 months ago.
Product Quality Score Comparison
Costa Ranks 1st in Product Quality Score
24 Customers rate Costa's Product Quality Score a 4.4/5, which ranks it 1st against its competitors.
NPS Comparison
Costa Ranks 1st in Net Promoter Score
37 Customers rate Costa's Net Promoter Score a 44, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Costa to a friend?”.
Pricing Score Comparison
Costa Ranks 1st in Pricing Score
23 Customers rate Costa's Pricing Score a 4.2/5, which ranks it 1st against its competitors.
Customer Service Comparison
Costa Ranks 1st in Customer Service
23 Customers rate Costa's Customer Service a 4.5/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Costa Ranks 5th in Overall Culture Score
13 Employees rate Costa's Overall Culture a 60/100, which ranks it 5th against its competitors, below Tesco. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Costa Ranks 4th in Employee Net Promoter Score
10 Employees rate Costa's Employee Net Promoter Score a -10, which ranks it 4th against its competitors, below Tesco. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Costa to a friend?”.
Gender Score Comparison
Costa Ranks 5th in Gender Score
4 Employees rate Costa's Gender Score a 33/100, which ranks it 5th against its competitors, below Pret A Manger. The Gender Score tracks how positively women rate their experience at Costa.
Diversity Score Comparison
Costa Ranks 3rd in Diversity Score
4 Employees rate Costa's Diversity Score a 66/100, which ranks it 3rd against its competitors, below Tesco. The Diversity Score tracks how positively diverse employees rate their experience at Costa.
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