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Friendly, helpful, encouraging, willing to learn.
What did you like most about the interview process?
Very nice team leads. Very efficient turn around time.
What is most positive about the culture and environment at your company?
Encouraged to take time off/use PTO. Lots of federal holidays.
Why do you feel undervalued and what would make you feel better about your compensation?
I make less than the base hourly wage of someone who is brand new in my position, after 2 years, with a coding certification, a masters degree and a registered nurse license, which is more than is required.
What's going wrong and how can it be improved?
Focus is all on volume of claims transmitted; not on looking at efficiency with claim selection or multi-disciplinary coordination of payer deficiencies that would truly improve the cost and quality of health care. Fraud is literally "out of scope" in the FFS production /DRG validation department.
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