Course Hero Leadership Employee Reviews
What do you like best about the leadership team?
They care deeply about our product and mission.
Review from HR Dept
Personable, easy to relate to, approachable
Review from Operations Dept
Diversity of thought and opinions
Review from HR Dept
The leadership team at Course Hero is supportive. They listen to concerns and feedback and always have an open door policy.
Thoughtful in communication and open to feedback to iterate and improve our culture
Review from Operations Dept
The team is open to new ideas and trying new things. They also understand the landscape is changing and what got us to where we are may not be what gets us to the next level.
Review from Product Dept
strategic, open, gritty, adaptable, brave
They are legitimately good people who legitimately care about me. Feels rare these days to find this.
Review from Product Dept
Transparency in communication, and proactively addressing headwinds.
Review from Product Dept
Transparent, passionate about education and helping students, and focused on iterating and innovation
Review from HR Dept
I think they are transparent and communicative
Review from HR Dept
- drive and grit to grow the business - focus on employee experience
Review from HR Dept
Listens to feedback that is shared.
Review from HR Dept
The team is very approachable.
Review from Engineering Dept
They are thoughtful and care a considerate amount about the employees and trying to tackle the headwinds that we are facing as an organization.
Review from HR Dept
I really appreciate their genuine care for the course hero team and willingness to jump in and be hands on to support with whatever is needed. Unlike most leadership teams, the Course Hero leadership team is truly integrated with the rest of the company.
I think we have a diverse leadership team, which can result in new ideas and perspectives.
Review from HR Dept
Course Hero's leadership team are accessible, open to supporting ideas and new initiatives, and raise the bar on talent.
Review from HR Dept
They focus on impact, sustainable growth, and supporting our amazing team members.
Review from Operations Dept
transparent about progress + goals
Review from Operations Dept
What does the leadership team need to get better at?
We need to laser focus on what makes an impact on our users and business. We try many things, but some of them need clarification as to why we think it would make an impact.
Review from Product Dept
We are a company serving students, but as employees, are far from experiencing the pain points and motivations of our target audience. The leadership team can do a better job of acknowledging their gaps when it comes to understanding our students and having a clear plan towards filling those gaps.
Review from Marketing Dept
Communicate strategy across layers of organization, encourage data-driven decision making processes, be more involved in high-impact projects and arbiter between teams.
Review from Engineering Dept
Transparency in reviews, company policy, and working to ensure employees see growth opportunity at the company. Recently company messaging has not been well-executed.
Review from Operations Dept
There is also a total lack of action by the leadership team to hold people accountable and ensure that they are actually managing their teams appropriately. There is also a lack of transparency on reviews and promotions. The career matrix is outdated for several teams and has not changed in *years.*
Review from Product Dept
Have a true remote policy, not virtual first. they are okay with people leaving the company, and are not concerned with retaining talent. it seems as if they want people back in the office but not willing to force them so they don't look like the bad guy. Did not meet the moment.
Review from Marketing Dept