-4
eNPS Score
Q&A With Crisis Text Line Employees
Crisis Text Line employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Crisis Text Line
Meaningful and personally rewarding. Supportive
was banned from the platform for trying to talk to a teenager who indicated a history of buliimia and anorexia-nervosa about the importance of discussing her eating disorders with her therapist on my first night after training
I loved working at Crisis Text Line when I first started. Conversations were difficult, but the supervisors were incredibly attentive and supportive. However, with current expansions internal systems of communication and conflict resolution resulted in my resignation.
Q&A With Crisis Text Line Employees
IDX: 0 TOT: 8
How's the work life balance at Crisis Text Line?
Good if you're fine not being in charge of anything important
How's the vacation policy at Crisis Text Line?
Pretty good. Three weeks plus personal days and sick days
Does Crisis Text Line have any remote positions?
Yes
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Are the systems and resources provided by the organization helpful to supervisors for managing the complex communication between all levels of the company?
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Have unethical systematic procedures with feedback, communication, etc., been observed since the organizations expansion?
How are the managers at Crisis Text Line?
Crisis Text Line employees rate their manager a D+ or 61/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also doesn't feel comfortable providing negative feedback directly to their boss.
How's career growth and advancement at Crisis Text Line?
On average, majority of employees do not have a mentor to help them navigate their career at Crisis Text Line.
Curious about what work's like at Crisis Text Line?
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Should I work at Crisis Text Line?
41% of Crisis Text Line employees would encourage their friends to become coworkers, whereas 14% are neutral and 45% would not recommend working at Crisis Text Line to their friends.
| 41% | Promoters |
|---|---|
| 14% | Passive |
| 45% | Detractors |
