70
out of 100
Critical Mass Claimed Company
Critical Mass is a Digital Experience Design Agency with a relentless focus on the customer. read more
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Critical Mass Competitors
Critical Mass competitors include Envisionit. Critical Mass ranks 1st in Employee Net Promoter Score on Comparably vs its competitors. See below how Critical Mass compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See Critical Mass Culture vs Competitors:
- 1st
Envisionit71 / 100 - 2ndCritical Mass67 / 100
Critical Mass Competitors at a Glance
CEO Ratings Comparison
Critical Mass' CEO Score Ranks 2nd
32 Employees at Critical Mass rate Dianne Wilkins a 67 out of 100, which ranks them 2nd below Envisionit's CEO,Todd Brook. Last rating was months ago.
Product Quality Score Comparison
Critical Mass Ranks 2nd in Product Quality Score
13 Customers rate Critical Mass' Product Quality Score a 3.7/5, which ranks it 2nd against its competitors, below Envisionit.
NPS Comparison
Critical Mass Ranks 1st in Net Promoter Score
13 Customers rate Critical Mass' Net Promoter Score a 38, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Critical Mass to a friend?”.
Pricing Score Comparison
Critical Mass Ranks 2nd in Pricing Score
9 Customers rate Critical Mass' Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below Envisionit.
Customer Service Comparison
Critical Mass Ranks 2nd in Customer Service
8 Customers rate Critical Mass' Customer Service a 3.8/5, which ranks it 2nd against its competitors, below Envisionit.
Overall Culture Score Comparison
Critical Mass Ranks 2nd in Overall Culture Score
40 Employees rate Critical Mass' Overall Culture a 67/100, which ranks it 2nd against its competitors, below Envisionit. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Critical Mass Ranks 1st in Employee Net Promoter Score
32 Employees rate Critical Mass' Employee Net Promoter Score a 2, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Critical Mass to a friend?”.
Gender Score Comparison
Critical Mass Ranks 1st in Gender Score
14 Employees rate Critical Mass' Gender Score a 69/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Critical Mass.
Diversity Score Comparison
Critical Mass Ranks 1st in Diversity Score
14 Employees rate Critical Mass' Diversity Score a 65/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Critical Mass.
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