Curacao is a one-stop online shop for electronics, home furnishings, entertainment, gifts and services. read more
Lack of direction and leadership.
What did you like most about the interview process?
Despite other areas, their Human Resources department is pretty solid and decent.
What do you like best about the leadership team?
Nothing, most of them try to find who did wrong, instead of actually addressing the root cause.
What's going wrong and how can it be improved?
As mentioned before; they must get rid of people that no longer care about its team or the customers.
What do your coworkers need to improve and how could you work together better?
They need a sense of urgency, and take the lead to resolved and not to disregard their job. We could work together way better if they actually did their job.
Why do you feel undervalued and what would make you feel better about your compensation?
I do feel undervalued, since I do work a lot addressing customer complains however the pay is not enough to handle all the insults or stress scenarios I handle each day.
What needs to change to make the company culture better?
They must release all of those people who doesn't see the bigger picture and just care about getting paid. We're mainly focused on sales and customer services experience, We lack the second.
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