Joining Customer Contact Services - Employee Onboarding | Comparably
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Customer Contact Services
Customer Contact Services is a provider of call center, answering service solutions. read more
EMPLOYEE
PARTICIPANTS
7
TOTAL
RATINGS
122

Joining Customer Contact Services - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Customer Contact Services is that the company was somewhat prepared on their first day. Customer Contact Services employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AnswerPercent
Yes0%
No100%
Did you have a positive onboarding experience when you were hired at your current company?
AnswerPercent
Very Prepared0%
Prepared0%
Somewhat Prepared100%
Unprepared0%
Very Unprepared0%
How prepared was your company on your first day of onboarding?
AnswerPercent
Yes0%
No100%
Was your direct manager helpful with your onboarding during your first 90 days?
1

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Customer Contact Services are rated a B. At Customer Contact Services most employees said they received feedback once a quarter. 100% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Customer Contact Services.

AnswerPercent
Every week0%
Once a month0%
Once a quarter100%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
Yes100%
No0%
Do you feel comfortable giving your boss negative feedback?
2

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 51% of men and 42% of women on Comparably said they negotiated their salaries. On average, Customer Contact Services employees earn $99,259. Customer Contact Services ranks in the Bottom 10% for compensation in Minneapolis. Learn More about Salaries at Customer Contact Services.

Average Salaries at Customer Contact Services by Department
$164k*
Engineering
$145k*
Product
$85k*
Design
$221k*
Marketing
$85k*
Operations
$55k*
Admin
$95k*
Business Dev
$72k*
Finance
$71k*
Customer Support
$91k*
HR
$96k*
IT
$65k*
Sales

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

3

Get Acclimated

Now that you’ve joined Customer Contact Services, get acclimated. Is lunch a social time or do people sit at their desks?

AnswerPercent
Company Mission0%
Comp & Benefits0%
Co-Workers0%
Comfort & Familiarity0%
Career Advancement Opportunities0%
What's the main reason you stay at your current company?
AnswerPercent
>1 hour0%
1 hour0%
45 minutes0%
30 minutes0%
I eat at my desk0%
How long do you take for lunch breaks?
AnswerPercent
Multiple times a week0%
Once a week0%
Once a month0%
Once a quarter50%
Never50%
How often do you socialize with team members outside of work?
4

Professional Development

100% of employees said they had a mentor at the office. Learn More about Professional Development at Customer Contact Services.

AnswerPercent
Yes100%
No0%
Do you have a mentor at work?
AnswerPercent
Yes0%
No100%
Does your current company provide you meaningful opportunities for career advancement?

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