Customer Contact Services is a provider of call center, answering service solutions. read more
Customer Contact Services KPIs and OKRs
At this moment no Customer Contact Services employees have provided insight into whether or not they clearly understand Customer Contact Services' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Customer Contact Services is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Customer Contact Services employees shared they generally receive helpful feedback once a quarter. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
Competitors KPIs & OKRs
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