0
NPS
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Defense information system Agency
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About Defense information system Agency's Brand
Defense Information Systems Agency, an IT combat support agency, connects enterprises, forces, users, and partners with one another.
Defense information system Agency NPS
Defense information system Agency's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Defense information system Agency's customers would recommend using the product based on a scale of -100 to 100.
Defense information system Agency Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Defense information system Agency NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 0 | Dec 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Defense information system Agency as an Employer
Consumer vs. Employees
Defense information system Agency scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Defense information system Agency would recommend the brand to a friend. ENPS measures how likely Defense information system Agency employees would recommend working at Defense information system Agency to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 25% | Promoters |
|---|---|
| 50% | Passive |
| 25% | Detractors |
