Didi Chuxing Competitors | Comparably
Provider of a mobile ride-hailing application designed to match customers with local drivers in China. The company's ride-hailing platform operates a mobile ride-sharing network that includes chauffeur services, minibus, car rental and ride-sharing, enabling users to request rides from transportation providers. read more
EMPLOYEE
PARTICIPANTS
19
TOTAL
RATINGS
215

Didi Chuxing Competitors

Didi Chuxing competitors include Uber, Ridecell, Grab, Lyft and Ola. Didi Chuxing ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Didi Chuxing compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
5th
Gender Rank
N/A
Diversity Rank
5th
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See Didi Chuxing Culture vs Competitors:

Didi Chuxing Competitors
RankCompanyScore
1Ridecell82
2Uber81
3Grab72
4Didi Chuxing70
5Lyft68
6Ola64
Product Quality Score Comparison

Didi Chuxing Ranks 1st in Product Quality Score

25 Customers rate Didi Chuxing's Product Quality Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Didi Chuxing
    4 / 5
  2. 2nd
    Grab
    3.9 / 5
  3. 3rd
    Uber
    3.9 / 5
  4. 4th
    Ridecell
    3.7 / 5
  5. 5th
    Ola
    3.2 / 5
  6. 6th
    Lyft
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1Didi Chuxing81
2Grab79
3Uber79
4Ridecell74
5Ola65
6Lyft43
NPS Comparison

Didi Chuxing Ranks 1st in Net Promoter Score

31 Customers rate Didi Chuxing's Net Promoter Score a 42, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Didi Chuxing to a friend?”.

  1. 1st
    Didi Chuxing
    42
  2. 2nd
    Grab
    23
  3. 3rd
    Uber
    23
  4. 4th
    Ola
    -7
  5. 5th
    Ridecell
    -23
  6. 6th
    Lyft
    -54
NPS Comparison
RankCompany Score
1Didi Chuxing42
2Grab23
3Uber23
4Ola-7
5Ridecell-23
6Lyft-54
Pricing Score Comparison

Didi Chuxing Ranks 1st in Pricing Score

23 Customers rate Didi Chuxing's Pricing Score a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Didi Chuxing
    4.1 / 5
  2. 2nd
    Grab
    3.8 / 5
  3. 3rd
    Uber
    3.7 / 5
  4. 4th
    Ridecell
    3.3 / 5
  5. 5th
    Ola
    3.1 / 5
  6. 6th
    Lyft
    1.8 / 5
Pricing Score Comparison
RankCompany Score
1Didi Chuxing82
2Grab76
3Uber75
4Ridecell67
5Ola63
6Lyft37
Customer Service Comparison

Didi Chuxing Ranks 1st in Customer Service

22 Customers rate Didi Chuxing's Customer Service a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Didi Chuxing
    4 / 5
  2. 2nd
    Grab
    3.9 / 5
  3. 3rd
    Uber
    3.7 / 5
  4. 4th
    Ridecell
    3.4 / 5
  5. 5th
    Ola
    3.1 / 5
  6. 6th
    Lyft
    1.9 / 5
Customer Service Comparison
RankCompany Score
1Didi Chuxing80
2Grab78
3Uber75
4Ridecell68
5Ola62
6Lyft38
Overall Culture Score Comparison

Didi Chuxing Ranks 4th in Overall Culture Score

19 Employees rate Didi Chuxing's Overall Culture a 70/100, which ranks it 4th against its competitors, below Grab. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Ridecell
    82 / 100
  2. 2nd
    Uber
    81 / 100
  3. 3rd
    Grab
    72 / 100
  4. 4th
    Didi Chuxing
    70 / 100
  5. 5th
    Lyft
    68 / 100
  6. 6th
    Ola
    64 / 100
Overall Culture Score Comparison
RankCompany Score
1Ridecell82
2Uber81
3Grab72
4Didi Chuxing70
5Lyft68
6Ola64
eNPS Comparison

Didi Chuxing Ranks 5th in Employee Net Promoter Score

14 Employees rate Didi Chuxing's Employee Net Promoter Score a -14, which ranks it 5th against its competitors, below Lyft. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Didi Chuxing to a friend?”.

  1. 1st
    Ridecell
    60
  2. 2nd
    Uber
    44
  3. 3rd
    Grab
    20
  4. 4th
    Lyft
    -1
  5. 5th
    Didi Chuxing
    -14
  6. 6th
    Ola
    -21
eNPS Comparison
RankCompany eNPS
1Ridecell60
2Uber44
3Grab20
4Lyft-1
5Didi Chuxing-14
6Ola-21
Gender Score Comparison
Not Enough Ratings To Rank Didi Chuxing
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Diversity Score Comparison

Didi Chuxing Ranks 5th in Diversity Score

3 Employees rate Didi Chuxing's Diversity Score a 60/100, which ranks it 5th against its competitors, below Grab. The Diversity Score tracks how positively diverse employees rate their experience at Didi Chuxing.

  1. 1st
    Uber
    82 / 100
  2. 2nd
    Ola
    81 / 100
  3. 3rd
    Lyft
    68 / 100
  4. 4th
    Grab
    68 / 100
  5. 5th
    Didi Chuxing
    60 / 100
  6. 6th
    Ridecell
    54 / 100
Diversity Score Comparison
RankCompany Score
1Uber82
2Ola81
3Lyft68
4Grab68
5Didi Chuxing60
6Ridecell54

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