Dimension Data Claimed Company
Dimension Data offers design, development, and management solutions for IT networks and applications. read more
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My work with customers and coworkers is enjoyable but dealing with the stifling corporate structure is not fun.
What is most positive about the culture and environment at your company?
My coworkers, definitely not executive management.
Why do you feel undervalued and what would make you feel better about your compensation?
Salary is fair but benefits are very poor and retirement is whatever you save on your own.
What do your coworkers need to improve and how could you work together better?
Because we are spread across the globe it is always a challenge to communicate and keep work flowing. In light of that we need to continue to improve our communication tools.
What does the leadership team need to get better at?
Executive management has little or no understanding of what customers want and need. They focus only on metrics and will alter the way they are measured to make the numbers look better.
What's going wrong and how can it be improved?
Focus is on metrics and documentation not customer service. It can be improved if management will listen to customers. There needs to be less of a focus on growth through acquisition and more on growth of the existing customer base.
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