Direct Travel Claimed Company
Direct Travel is ranked as one of the top Travel Management Companies in the U.S. read more
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Overly process driven, understaffed and lacking customer service. No one cares anymore here. Too big, never good enough!
What's going wrong and how can it be improved?
No customer service after winning the business.
What would you improve about your company's interview process?
More open to new ideas and beneficial employee programs.
What do your coworkers need to improve and how could you work together better?
Actually care and not worry about being in trouble for saying their “truth
What does the leadership team need to get better at?
Leadership has to assist in maintaining customer business year over year. Build brand loyalty, stop undervaluing agents.
Why do you feel undervalued and what would make you feel better about your compensation?
When companies are bought out by larger companies, some still retain the small salary , while new hires make double.
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