Discover Employee Reviews
Out of 173 Discover employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Discover improve their work culture. The Customer Support team, with 93% positive reviews, reports the best experience at Discover compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They do the right thing
They're all honest with changes and when leading.
Transparent communication from our leardership
I like that they speak to us and give us updates on the directions of the company. I do feel like it's transparent for the most part.
Everyone is very supportive of each other which creates a great work culture.
What does the leadership team need to get better at?
Be more attentive to the process of creating good relationship with future clients
Treating workers like people and listening
Learn.the job they are managing. Listen to what your team is telling and forward it on instead of parroting whatever upper management gave as a talk off
Employee growth and career development
Strategy, data and analytics, innovation
What is the best part about your compensation package?
401K matching is the best
Benefits are very good. Compensation will depend on your area and leadership.
Low premiums, low deductible, and low out-of-pocket expenses on health care.
401k Match and vision plan
Fair pricing, covers all of my needs!
Why do you feel undervalued and what would make you feel better about your compensation?
A meeting with the Executive Committee Board for discussion of Contract and policy and procedures
more stock compensation, more base salary
Better raises more honesty better communication
We have been told there is going to be an analysis on our wages. I'm confident from looking at other salaries that are published that we overall make less in almost every position i the Training Department. I appreciate my job but I think we should have equal compensation as other companies.
Slightly better cash compensation and access to stock
What are some of the best things about your team?
working together to get things done
everyone is friendly and open
We are all very supportive of one another
I have fun with my team and really enjoy being around all of them.
diversity in personality and background
What do your coworkers need to improve and how could you work together better?
To work as a unit with human counterparts and AI Humans effectively.
More open-minded and not so toddler room mentality when interacting with eashover
Need more smart people here
What is most positive about the culture and environment at your company?
everyone is willing to help
Discover does not fire people
We treat each other with respect.
In training we have a positive environment where we work together as a team. I genuinely enjoy my Manager and all of my direct Teammates.
communication with leadership, regular hr training
What needs to change to make the company culture better?
One attitudes towards financial assignments
Every suggestions were ignored or rejected
What did you like most about the interview process?
only 3 30 minute interviews
consistent communication throughout the process
That I receive feedback on how I answered questions
I have interviewed for several positions over the past year and feel like I had to be on my toes. Different managers do it differently. I have also interviewed employees for openings and can see the value in the way the process is done. I have no complaints as I believe we do our due diligence.
There was only one day of interviews and everyone who needed to take part was involved. I was also given a quick turn around.
What would you improve about your company's interview process?
More consistency in interviews and style
What makes you most happy at work?
Getting the assignments done timely and correct
getting projects done on time
The people and development I receive.
Growth opportunities, and being recognized for my work!
My team and my Manager
What's going wrong and how can it be improved?
Line manager has personal agenda and incompetent.
What do you like best about your company?
The warm culture, entrepreneurial approach to innovation, and high quality of my manager.
The cafe
Review from Customer Support Dept
What would you most like to see improved at your company?
More opportunities for training and formal skill development.
The compensation
Review from Customer Support Dept