HR or Marketing?Claim Your Free Employer Account
Discover Company Culture
Discover Culture
This score is derived from employee ratings & reviews4.1/5
Discover's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
A+Perks & Benefits
ACompensation
B+Environment
B+Executive Team
B+Discover CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Michael Shepherd
79 /100
See More
Diversity at Discover
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Discover have rated CEO Rating, Outlook, and Perks And Benefits as the highest categories they have scored
Women at Discover
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Women at Discover have rated Office Culture, Meetings, and Manager as the highest categories they have scored
Discover eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
Recommend to a Friend?
27
Discover employees are 27% more likely to recommend Discover as a great place to work
| 52% | Promoters |
|---|---|
| 23% | Passives |
| 25% | Detractors |
Working at Discover
Working at Discover is rated highly by 183 employees, across various culture dimensions. Discover employees are most satisfied about CEO Rating, Perks And Benefits, and Compensation categories, putting Discover’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Chicago. See below in detail how working at Discover was rated by employees.
Overall Company Culture at Discover
B
Overall Company Culture at Discover is rated B
Last updated 2 months ago
Top
25%
Discover ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Discover Employee Reviews
Out of 173 Discover employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Discover improve their work culture.
| Positive Reviews | 83% |
|---|---|
| Constructive Feedback | 17% |
Positive Reviews From Discover Employees
- What are some of the best things about your team?working together to get things done
- What is the best part about your compensation package?401K matching is the best
- What is the best part about your compensation package?Benefits are very good. Compensation will depend on your area and leadership.
Constructive Feedback From Discover Employees
- What needs to change to make the company culture better?One attitudes towards financial assignments
- What do your coworkers need to improve and how could you work together better?To work as a unit with human counterparts and AI Humans effectively.
- Why do you feel undervalued and what would make you feel better about your compensation?A meeting with the Executive Committee Board for discussion of Contract and policy and procedures
Discover Company Information
Discover Mission, Vision & Values
Discover Mission Statement
To help people spend smarter, manage debt better and save more so they achieve a brighter financial future.
Discover Vision Statement
To be the leading direct bank and payments partner.
Discover Values
- Doing the right thing
- Innovation
- Simplicity
- Collaboration
- Openness
- Volunteerism
- Enthusiasm
- Respect
| Headquarter | 2500 Lake Cook Rd Chicago, IL 60015 United States of America |
|---|---|
| Website | www.discover.com/ |
| Company Status | Private |
| Social Sites |
Discover Competitors
Discover competitors include Mastercard, Ally Financial Inc., American Express, and Medtronic. Discover ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Discover compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
A Day in the Life
A Day in the Life
Discover employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Discover report the work pace is comfortably fast
Work Pace
A Day in the Life
74% of Discover employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Discover employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Discover employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Discover employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
80% of Discover employees call their work environment positive
Environment
Discover Employees
183 employees at Discover have reviewed Discover across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 183 Discover employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Discover are generally satisfied with their total compensation at Discover, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Discover are generally satisfied with their team. 183 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Discover are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Discover believe the environment at Discover is positive. Most Participants believe the pace of work at Discover is comfortably fast. About 66% of the employees at Discover work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Discover are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Discover - Employee Onboarding
The prevailing opinion from employees about joining Discover is that the company was unprepared on their first day. Discover employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Discover KPIs and OKRs
At Discover 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Discover's KPIs and OKRs is essential for its success. Out of 9 Discover employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Discover CEO & Leadership
Discover CEO - Michael Shepherd
79 /100
Discover’s CEO Michael Shepherd started in this role in 2024. Michael’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Chicago. Discover’s CEO is highly regarded especially by Hispanic or Latino employees, Asian or Pacific Islander employees, and employees in the Finance department. However, employees identified with Other ethnicities, employees in the Product department, and employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Discover’s competitors, Michael Shepherd ranks right above American Express CEO Stephen Squeri. Under Shepherd’s leadership, Discover employee respondents are most happy about their Perks And Benefits and the company’s Compensation. Office Culture and Retention are two areas, according to respondents, where Discover could stand to see real improvement.
Discover Leadership
The Discover Executive Team is rated a “B+” and led by CEO Michael Shepherd, Head, Global Event Marketing Sandy Joyce, and Vice President Merchant Sales Gerry Wagner
Michael Shepherd CEO / President
Michael Shepherd serves as the CEO / President of Discover.
Sandy Joyce Head, Global Event Marketing
Sandy Joyce serves as the Head, Global Event Marketing of Discover.
Gerry Wagner Vice President Merchant Sales
Gerry Wagner serves as the Vice President Merchant Sales of Discover.
Leah Schlater-Brown VP, Revenue Accounting & Financial Operations
Leah Schlater-Brown serves as the VP, Revenue Accounting & Financial Operations of Discover.
Akshay Kumar Chief Data Officer, SVP Business Technology
Akshay Kumar serves as the Chief Data Officer, SVP Business Technology of Discover Financial Services. Akshay started at... read more
Julie Loeger Executive Vice President and Chief Marketing Officer
Julie Loeger serves as the Executive Vice President and Chief Marketing Officer of Discover Financial Services. Julie... read more
Kate Manfred Senior Vice President and General Manager, Student Loans
Kate Manfred serves as the Senior Vice President and General Manager, Student Loans of Discover Financial Services. Kate... read more
Ryan Scully Senior Vice President - Brand, Media and Insights
Ryan Scully serves as the Senior Vice President - Brand, Media and Insights of Discover Financial Services. Ryan started... read more
Peter Illian Senior Vice President
Peter Illian serves as the Senior Vice President of Discover Financial Services. Peter started at Discover Financial... read more
Discover Salaries
How much does Discover pay?
How much do people at Discover get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Discover is $124,817, or $60 per hour, while the estimated median salary is $113,296, or $54 per hour.
At Discover, the highest paid job is a Director of Engineering at $225,143 annually and the lowest is an Account Manager at $36,487 annually. Average Discover salaries by department include: Engineering at $189,641, Business Development at $114,338, Finance at $84,624, and Design at $109,710. Half of Discover salaries are above $113,296.
81 employees at Discover rank their Compensation in the Top 20% of similar sized companies in the US (based on 255 ratings) while 78 employees at Discover rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 84 ratings).
Salaries contributed from Discover employees include job titles like Senior Developer, Developer, Scrum Master, and Product Manager. Comparably data has a total of 22 salary records from Discover employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $113k | $113k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $209k | $209k | 67th Percentile |
83rd Percentile $250k | $250k | 83rd Percentile |
100th Percentile $269k | $269k | 100th Percentile |
$124,817*
Average Compensation
$113,296*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Discover Salaries by City
Discover Salaries by Department
Diversity & Inclusion at Discover
Diverse employees at Discover score the company 70/100 across various culture categories, placing Discover in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Discover across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Discover Perks & Benefits
Many of our benefits start on Day one of employment. Check out more at http://mydiscoverbenefits.com/
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Discover PTO
Discover's PTO and Vacation policy typically gives 20-30 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Discover's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. Discover's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Discover Careers
Discover Jobs
No Recent Jobs found for Discover on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Discover applied for 256 H1B visas. Of the work permits applied for, 92% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Discover unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and 18 were withdrawn by Discover after the employee’s start date.
Work Permit Application Outcome
256
Total Applied
H1B Applications Outcome
- 92% Granted (235 out of 256)
- <1% Denied (1 out of 256)
- <1% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 256)
- 7% Certified-Withdrawn Application was approved but later withdrawn by employer (18 out of 256)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Discover Know You Want To Work There
Overview of Candidates Interested in Discover on Comparably
Candidates By Department
Engineering | 40% | |
|---|---|---|
Marketing | 20% | |
IT | 20% | |
All Industries | 20% |
Candidates By Location
Houston | 40% | |
|---|---|---|
Kirkland | 20% | |
Chicago | 20% | |
Las Vegas | 20% |
Frequently Asked Questions regarding Discover
What is Discover address?
Discover location is at 2500 Lake Cook Rd
Who is the CEO of Discover?
Discover CEO is Michael Shepherd, their score by employees is 79
What is Discover eNPS?
The eNPS for Discover is 27
What is the salary for Community Manager in Discover?
Community Manager average salary in the US is 76k
What are the salaries in the Communications in Discover?
The average salaries for Communications in Discover is 238k
×